Food Lion

Apr 8th, 2024

Been this location more than 100 times and today my wife and I spending $300 on groceries when ready to checkout we approached the cashier name Cathy ,she refused to serve us. I can tell shes having a bad day but its is ridiculous and unprofessional to bring your personal problems to work. I asked her nicely 2 times if she can find us another cashier who can serve us so that were not holding up the line. This cashier name Cathy said to us why not go find yourself or go through the self checkout . At this point I ask for the manager who did came by her name was Sarah and first thing she said to me and my wife was if we dont like the cashier service we can do self check out ourselves. I mean really ?!!!!! We just spend $300 some dollars at this business and yall want us to serve ourself? Everything is on camera and I will contact cooperate to look into this matter cuz its really unprofessional and disrespectful for us costumers who spend more than $300 everytime we shop for groceries here.
Mar 22nd, 2024

I have been shopping here out of convenience because it is close to home. They have a very big issue with selling expired food. I purchased a healthy choice meal from the frozen food department and it was one year expired! Of course I took it back and spoke to the manager because this has happened several other times with food items. It's a shame because it is so close to home but I will not be shopping there anymore.
Mar 21st, 2024

Mar 19th, 2024

Some of the produce is quite bad. There are expired items on shelves. Not a well stocked store. Staff stands around at front of store with only 2 lines open with cashiers. The rest is self-checkout. Staff has customers all line up behind 1 self check-out area. Why not stand at the beginning of the self checkout area and ask people to line up in 2 lines for the self-checkout spots and do a better job of directing people? Or open more full service lanes? And offer a lane for 10 items or less? Husband asked an employee in the deli a quick question a few weeks ago about the baked chicken and sides. Her response? "I'm on break". Then why was she standing there? And she couldn't take a moment to answer or direct him to someone who could? Whenever I go to this Food Lion I feel like I'm in a "Curb Your Enthusiasm" episode. I had to run in to pick up a few items; never again, not even if I'm desperate. There are a lot of other grocery stores around with comparable prices, better food, nicer staff. If you use coupons or a loyalty card you will spend about the same at the other stores for the most part. And have a better experience.
Mar 16th, 2024