Richelieu GREENVILLE

Truck receiving From 8 to 3pm Fast unloading
Feb 20th, 2023

Excellent customer service. April rocks!
Jan 10th, 2022

I tell you what...my LONGTIME FRIEND LAURA.... She is just so knowledgeable and runs a **totally great building** there for Richelieu! Period....I first met her in 93 back when it was Allied Casework Supply with Doc and Neal..... Laura is just...TOP NOTCH You are simply LUCKY to purchase ur cabinet supply hardware and materials here Take my word for it Da....BEST! Genuinely B
Jan 1st, 2022

Jun 14th, 2021

I find some of the other reviews here interesting, with customers saying that they took a picture here and the staff helped them determine exactly what they needed or helped them with selections. This was not our experience at all. We had pictures, detailed measurements of the framing and the cabinet doors, everything that would be needed to help guide a decision about hardware. We were told, I assume you dont have an account with us? Well, I cant tell you what you need, you have to come in here and tell me a part number and I will order it. In fact, they told us that we needed to hire a contractor to figure out what piece we needed and then they could order it. Even suggested that wed be better off just asking someone at Lowes or Home Depot our questions, rather than bothering any of the three people behind the counter (one that we were talking directly to and two others hovering and listening to the conversation but not contributing anything). No help, assistance, opinion, nothing. And were quite rude about it to boot! Acted as if we were a bother to have even entered their doors. Complete waste of time! Where are people supposed to go for help and opinions these days? Certainly not Lowes or Home Depot, with the help that they are hiring these days. And now apparently, you cant ask experts or specialty professionals either. I will call the Blums direct factory on Monday and speak with one of their reps to get the help I need and then order direct from the company vs our local businesses getting the sale for anyone who thinks supporting your local business is the way to go vs e-commerce. I was pretty steamed when I left this location, maybe it was just a bad day for them or something, but there was truly no excuse for their refusal of help, especially after seeing these other reviews when they apparently had better days and decided to help people.
Jan 17th, 2023