Crystal Springs Water

Kenny Price _{on Google}

Sep 3rd, 2021

I would give zero stars if I could. I signed up through one of their reps at Costco. I was never able to get the initial delivery and went without water for two weeks after cancelling the our previous provider. I spoke with customer service on numerous occasions and was never called back like I was promised. They would give a delivery date and change it the same day delivery was promised. Stay far away from this company.

Mike Fowler _{on Google}

Aug 30th, 2021

No control over distribution. Customer Service will overpromise and underdeliver. Very unreliable if you make this your primary source of consumable water for your household.

Kasi Magee _{on Google}

Jul 12th, 2021

STAY AWAY FROM THIS COMPANY!!! Go read all the comments on their Facebook page and you'll see why. They won't deliver your water, they have a sporadic at best delivery schedule, they won't answer the phone. I guess the next step is to physically drive to their listed address and try to get service that way.

K Patrice _{on Google}

Jul 4th, 2021

I am very unsatisfied with the service this company claims to provide. I leave bottles out for pickup and no one shows up, then I cannot get anyone on the phone. I contact the driver, since he called me personally when I first setup this delivery and he’s so nonchalant about me not getting a delivery, most recently responding ‘I guess you weren’t on the list’ when I asked why my scheduled delivery wasn’t made! This place is a joke. I cannot WAIT to find a reliable sprint water delivery company!

Mickie Vanni _{on Google}

Jun 15th, 2021

This is the most incompetent company I have encountered. My original delivery was two weeks late. My second delivery brought water that tasted terrible. The water didn’t get better. When I talked to the company about it they made no effort to rectify the situation. Therefore I canceled my account. They were to pick up the dispenser and leftover water, that they were still charging me for, two weeks ago. AND, after canceling I just found a bank charge from them for over $100! My account is canceled!