Truist

Truist is a nightmare. Miss Suntrust. The branch gives you a 888-# to fix the problems Truist created. When you call this # you get trapped w information for medical alert buttons, social security disability and/or Medicare. When you GO to branch you are passed off w someone who makes things worse. Switched back to receiving paper statements in mail to compare what is actually in accts and what is electronic.
Mar 13th, 2024

Gloria Tamayo, our teller, was phenomenal!
Jan 26th, 2024

Teller at drive thru needs to be retrained on different account types and rules for depositing and cashing checks. Very disappointed and she cost me to lose money will not go back to this location.
Dec 10th, 2023

May 19th, 2023

Worst service ever, at the drive-thru asked for a pen so I could sing some checks I needed to cashout never got one back , all the 2 tellers did was talk with each other, ended up going inside and then the guy inside looked at me like i was from another planet when I told him I was cashing out 2 checks, he then proceeded to look at the checks for a good 3 minutes like he's never seen a check before and then proceeded to do the transaction, then he slammed my ID and debit card on the counter after he was done with them and he did the same with the cash , didn't even offered a envelope or anything to put the money, I won't be stopping at this location again.
Dec 18th, 2022