United Community Bank

I so dislike this bank im either changing jobs or my employer must direct deposit. I mean come on ive been cashing a payroll check from the same company at the same location for 8 weeks in a row, and still get treated like a robbery suspect. 2 forms of id?? You said my name when i walked in but you need a second form of id??
Oct 19th, 2022

I've been a customer for over a year and until now I have felt they were a top notch bank with great service. It's easy to say you give great service when you don't actually have to do anything but pat yourself on the back. When you actually need their help in a difficult situation; the best they can do is send a email with no timeline to get back to you. I'm so disappointed with the Augusta Road branch.
Aug 25th, 2022

United Community Bank is a traditional bank that has 145 locations across Georgia, North Carolina, South Carolina, and Tennessee. United Community Bank makes account access simple, even on the road, using mobile and web apps. It does not have representatives available 24 hours a day, 7 days a week. You can contact them during their customer service hours, which are 8:00 a.m. to 7:00 p.m. ET Monday through Friday, and 8:00 a.m. to 12:00 p.m. ET on Saturday. The online presence of United Community Bank has received a lot of positive feedback from users. The United Community Bank mobile app has a 4.1 out of 5 rating based on 1,800 user reviews on Apple and Android platforms (compared to the national average of 3.8). You can manage your accounts on the go using United Community Bank's mobile app.The mobile app from United Community Bank allows you to manage your accounts by examining current statements, moving funds, and contacting customer support. Based on a small number of complaints filed with the Consumer Financial Protection Bureau (CFPB), a government body that protects consumers in the financial industry, United Community Bank has a high customer satisfaction rating.
Nov 25th, 2021

I do not bank here, but the company I work for does. I've used them several times to cash bonus checks, and it's always been a very pleasant experience.
Sep 3rd, 2020

Hidden fees. And then when I signed something saying could not be charged an overage fee they still charged me. I drove to bb&t under their policy that does not happen
Jul 21st, 2019