Romanoff Heating & Cooling

Good professional service they want to get the job done the right way the first time
Mar 8th, 2024

Spanish people,, don't have no passion.
Oct 3rd, 2023

Jul 5th, 2023

We had a problem with our heat in our new build and the tech, Chris, came out within a few hours. He was extremely pleasant, knowledgeable and thorough, making sure the problem was fixed correctly.
Apr 10th, 2023

They installed two units in our new home in December of 2019. In summer of 2020, we had them out to fix the upstairs unit that quit working. They were responsive, quick, and friendly. They added freon and said due to winter installation, it just needed to be adjusted, and there was no charge. In May of 2021, the same unit quit working again. When we called, we were told he couldn't come until the next day, and it would be $125 plus cost of parts needed in order to get it checked and fixed. I reminded him it was 18 months old, and he reminded me they only have a 1 year labor warranty. We called someone else we trust to come fix it. He discovered that a part was initially installed incorrectly, and that the compressor had quit working. He installed the replacement compressor which was covered under manufacturer's warranty but the labor and replacement freon was not. Our contractor emailed Green to see what we could do to make it right and received no response. Our unit essentially never ran correctly, but it cooled our home for one season before we paid to have it repaired. Update. We've had to pay to have our units repaired in some way 2 times a year since we moved in. Unacceptable.
Sep 10th, 2023