DHI Mortgage

This review is no reflection of my LO, Fred was amazing but I feel his team is. Incompetent. We proceeded with DHI when we bought our DR Horton home due to the incentives and closing cost assistance. After 2 weeks I gave all requested documents to DHI and all was good. A week before our DRH closing date they began sending me many emails of documents they needed and it got quite excessive as I was going through a relocation company. It was clear they were very inexperienced in relocations. After going back and forth for days they would not clear me to close and requesting more documents. I was able to go through Premia mortgage and started and closed in 10 days with any hiccups. I had a clear to close in 7 days. I gave up $7000 in closing assistance and a 5.5% interest rate to simply fit my timeline.
Sep 30th, 2023

I went through this mortgage company first because of the great incentive buy down rate they were offering in conjunction with buying a DR Horton home. Wow.......what a terrible company to deal with. They make you feel like you are bothering them with important questions about your loan. It takes them several days to get back to emails, messages, texts or however you try to reach them. I am glad to say that we succeeded with different mortgage company (higher % rate but worth it) in securing a loan for our new home, but please consider what you might be getting into by using this lender. Good luck.
Jun 7th, 2023

Jan 24th, 2022

I own my home. They badger me with loan options which I dont need or want. Ive tried to get off their mailing list to no avail. STOP sending me mail!
Sep 26th, 2021

Unable to communicate. Shady. Waste of time.
Mar 10th, 2021