Walgreens

When picking up a prescription no-one even asked if I had questions, let alone went over instructions. This was especially weird as alcohol really must be avoided the whole time these meds are being taken, as it will make you sick to your stomach if you mix the two. Luckily, my doc had told me this. It seems its luck of the draw for information here.
Mar 6th, 2024

The pharmacy staff at Walgreens are the rudest grouping of individuals I have ever had the displeasure of encountering. I dont know how they managed to find people so miserable to deal with. Every time I go in there they are unprofessional and rude. I have even seen them yell at elderly customers. Ive never had a problem at other Walgreens locations. Please fix the attitude problem!
Feb 14th, 2024

SAMANTHA should not be working in the pharmacy. She rolls her eyes, she insults customers, she hangs up the phone on you when you call and ask about a prescription. Please, please management address this. I will be following up with your corporate office about THAT employee.
Jan 30th, 2024

I walked in today to pick up a prescription but the pharmacy was closed even though it said open on the website. The manager chris at this location overheard me calling my doctor to send the prescriptions elsewhere, and he assured me that I can go to another location to get them. This was also the second time that chris has helped me with printing and choosing the correct sized photos. He was just so helpful and kind. Even went out of his way to get me coupon. If theres anything this store could do to reward his efforts, it should be done! Its not often that I find myself actually getting around to writing reviews but he certainly deserved it!!
Jan 2nd, 2024

This review is from an experience from earlier this year. Several months ago my current doctor at Prisma Health Family Medicine in Lexington prescribed the medication metoprolol for me. My sitting heart rate before taking the medication was in the 90s. After taking it for 30 days it is in the 60s. What happens if you suddenly stop taking metoprolol? "You may experience worst chest pain, a jump in blood pressure or even have a heart attack." So, here's the story. Earlier this year I called and left a message with the doctor regarding this prescription. Never got a call back. They stopped returning phone calls several months ago. I've had challenges with them before, and I think it's because they know that I save their recordings that they leave me. I went to the pharmacist and asked if the prescription had been filled, and they said that it had not. It was due. The pharmacist told me that she had called it in. I told them that I would call my doctor again and come back the next day. The pharmacist said she would call it in again. I came back the next day and it still wasn't filled. I asked the pharmacist "What do I do in a situation like this? This is not the first problem that I've had with this doctor, however it is by far the worst." "I'm going to give you a 3-day supply". So, five stars for sure, and thank you so much. I'm going to come back and edit this review adding the pharmacist's names if they are okay with it, along with documentation supporting it. (Because of this experience and previous experiences with my current doctor, I break my metoprolol in half, and take half a day.) John "Kip" Werts
Dec 28th, 2023