American Eagle , Aerie Store

Mar 16th, 2024

Jan 26th, 2024

Great atmosphere and the customer service is top notch! From the time I walked in I was greeted and Jen checked me out and was very nice and patient. Highly recommend this AE location
Dec 23rd, 2023

Went into store with my receipt to exchange items. Floor salesperson, Jackie, whom is always so kind helped me. I went to counter to check out, cashier began exchange. Manager Jennifer, Came and took receipt from cashier and said my items weren't on receipt. She was yelling repeatedly. I stated to her, the purple shirt never had a tag, and it was scanned from another one off the rack, or my green one. She then continued yelling. My son then turned his phone on because she was becoming aggressive. She told me she was being threatened. I asked my son to go get the Jackie . Jackie came and located the item. I asked Jackie to show me the item on the receipt. Jenifer yelled do not talk to Jackie or anyone else. She than said I'm calling the police to have you removed. This is racist, deplorable, degrading, and Jenifer needs to be removed from this company. She followed me and my son to my vehicle her and an Asian heavy set employee and pointed phones at us. This is recorded on dash cam. American Eagle has accountability issues and questions to be answered. I want ANSWERS
Dec 20th, 2023

Nov 2nd, 2023