Secret’s Cake Creations

What I asked for . Vs. what I got spent $100 with this lady. Ive been a current reoccurring customer, have never had issues. Have gone back for multiple different occasions , try to go back for my sons birthday AFTER Ive already had them cater my sons event last year. The order was ready a day late, it felt everything was scrambled together. The cupcakes were not even closed to what was pictured. The pineapples were poorly coated , and the customer service was the worst Ive ever experienced. When I reached out to try to get the issue fixed I was blocked so couldnt even communicate. I am very disappointed & I will never be shopping again. My business is lost forever. This isnt how you treat loyal customers.
Nov 16th, 2023

Oct 3rd, 2023

I ordered a meal nd some cream cheese stuffed strawberries Ive called this store 10 times no answer I was trying to let her know I want white chocolate on my strawberries cause Im allergic to regular got that wrong . Then with my meal it came cold nd tasted like it had been sitting out . Didnt receive my drink or or my fries that came with the meal . Never got a call back or anything !
Aug 23rd, 2023

I went into the store due to 4 star rating on door dash. When my daughter and I walked into the store we were smacked in the face by an awful smell. Not to mentioned the lights in this place are terrible. We were greeted by someone however due to the cleanliness of the this place I could neva eat at an establishment like this.. I REPEAT SAVE YA MONEY !
Jul 17th, 2023

No lie here, the grapes are good Ill give them that. But when I walked in it smelled like roaches . Also, the banana pudding was like bread pudding. The bananas were black, in the pudding was room temperature like it had been sitting out all day. It was disgusting. I got a refund for more grapes I did get the crunch apples at the time they were good, I ate all of them. But soon as I got home my stomach was on fire. Literally bubbling I have never experienced anything like that from eating fruit and Im pregnant so I was craving, big mistake. The lady was polite, but if they plan to stay in business, there is a lot of work that needs to be done even with the presentation of the fruit in the case. Ill give the grapes at 8 out of 10. Because they are good, everything else 0 do not recommend.
Sep 21st, 2023