First Citizens Bank

Very convenient for depositors
Aug 28th, 2023

Convenient location on Lyttleton and DeKalb Street with beautiful landscaping and finely maintained beautiful furnishings inside the lobby! I have taken a former nursing client here to do her banking in the past, and have always met with helpful courteous employees! Thank you First Citizens Bank ! You are a fine attribute to our community!
Oct 25th, 2022

Great people. Always answer any questions asked, even the ones which are off the wall! Highly recommend! 5 star plus!
Nov 6th, 2020

Oct 19th, 2020

Verify dissatisfied withthis bank. We have have our mortgage and business account here. When I first opened the business account they charged me 6.50 per account for paper statements. They dont ask you if you want them or not when you set up the account like all other banks do. They say its in the paperwork we gave you and you have to cut it off when you set up your online acct. After the fact of course. Now, we added a user to the business account and guess what, they charge $7.50 per month to add an online user to the account . Digital fee. What a rip off! They dont even do anything. You set it up yourself. The customer service lady cant even give me an explanation as to why they charge the fee or what does it cost first citizens that they have to charge customers this fee?. Just taking money because its a business account. They act like communist. Every time I go into the Camden office its a long wait and barely anybody working. When I first set up the accounts I waited two hours to be seen, with no one ahead of me except for who was already in the office. This is just the beginning. Ive had the worst experiences here and look forward to changing banks. Im 44 years old and never seen anything like this.
May 22nd, 2022