Tumbletown Laundromat

Melissa McNally _{on Google}

Mar 29th, 2024

I Hear Wonderful Things I Am Going to Try This Week

ariana giacin _{on Google}

Jan 3rd, 2024

Fast easy convenient

Princess Barroga _{on Google}

Dec 17th, 2023

I don't normally care to write a review, or leave any for that matter, but I figured I'd give it my best "Karen" impression here, since I was super offended by the newer owner. But a zero star would much better suffice.
My family and I have been going to this laundry mat since early 2000's before it was sold to the owner. We spend more than $60/week whenever we go, since we use big washers - even though our clothes isn't much for a great clean wash (since the smaller washers doesn't work well). Even at the W. Warwick location we have recommended them to our family, as you can see we have been loyal costumers, to say the least.
Today, I went in with a little load of clothes that didn't dry at my apartment, with my loyalty rewards card, that I use everytime we spend and wash/dry our clothes there. While I was placing my clothes, the owner (who doesn't recognize me) comes up and asks me, "excuse me, but did you wash those clothes here?" I honestly replied, "No, but I wash/dry here every weekend," and he said, "Well, you can't do a free dry here," to which I replied, "Wait a minute - I paid for my laundry here to be washed and dried due to prepaying over the weekend and using my rewards card, so therefore, it's not free. It's still paid for regardless."
He then said, "I'm just saying for future reference, you can't do that," and I said, "Why? My entire family does our laundry here for years," and he quickly said arrogantly, "do you know who the owner is?" I said, "yes, you (I at least recognize him, yet he can't remember his loyal customers)!" Then, he goes, "Mmhhmm," and I was just so turned off, that's why I'm writing this. I told him I don't understand why he's gotta come at me like that, when I paid for the use of washers/dryers there. Finally, he says, "No, I wasn't trying to say anything like that," but continued to say something under his breath as he walks away.
As I walk away to my car, he proceeds to look at me like I was at fault, and that I was lucky enough to be let to use the dryers there - the services I PAID FOR!!! Such entitlement and arrogance to show to a loyal customers. And not for nothing, this place had gone down since he's owned the business. Everything got expensive, machines are always out of order, and there was a lengthy time where dryers weren't available due to a fire that occurred, BUT never did he do anything for his customer then. Nor did he offer insensitive for "free" drying then did he.
I'm definitely taking my business elsewhere and will tell my family to do so as well. Such a shame. I wish the previous owner still ran the place. At least he was loyal, new his customers, and was kind.

Carol Torti _{on Google}

Oct 13th, 2023

Sad to say but this place is going into the toilet. I don't know what is happening but how can they operate when half the machines are "out of orde" and the other half is for the attendant.