CubeSmart Self Storage

Be ware about fake initial pricing before renting from them!!!!!! Cubesmart just practices marketing strategies to hose your money out of your pocket. Their instore and online pricings differ. After first few months of low rates, they increase prices by $100. And when contacting their costumer support line they do nothing but tell stories. My 1020 unit started at $210 And 3 months later increased to over $300. After receiving their increase notice letter. And god knows how much more they will increase again No thanks, Im moving out at the end of the month!
Apr 5th, 2024

Can't say enough good things about CubeSmart 6947 on Delta Drive in Pawtucket, RI. Indy is always ready and willing to help out in any way possible, and never without a smile!
Mar 1st, 2024

I have been a customer for a few years and I can honestly say that Indy (works front desk) has always been so helpful, courteous, and always respectful. The best customer service around! Thank you for always being a joy to speak to! CubeSmart needs more employees like Indy!!!
Feb 28th, 2024

HE LIKES KITTENS! Indy the manager is awesome, best experience I've had renting a unit. Thoughtful, thorough and patient with me. Very much appreciate having a real human through this process.
Feb 27th, 2024

They have randomly gone up in price..not sure why, it's not like it's an apartment with gas, oil etc...and for MONTHS I can't even see when I go to my unit all the lights are blown out not to mention they don't even have a light inside the storage unit itself so even if the hallway lights worked I still need to bring a flashlight just to see inside my unit which makes it more of a hassle to try and get things... and what's up with them constantly calling me and leaving me messages and emails about my rental fee on the day it's due??...it's not even classified as late and my phone is being blown up at 11am while I'm at work over a payment that's not late yet! I know when my payment is due, I don't need the whole squad calling and emailing me every single month on the due date!...it's annoying and not needed. Wait til it's past due before you start bothering people for money...also why is there a certain time I can only get my stuff??...just because your office is closed I'm not allowed to go through the gate to get my stuff I pay for every month to be there??...some people work different hours than you do...I will be finding another place...been a customer for about 2 years now, they don't take care of the place, no lights etc. And then have the audacity to up my payment plan while nothing has been done to the place.
Feb 13th, 2024