Homewood Suites by Hilton Newport Middletown, RI

Hours

Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours

Chamber Rating

Verified Member
4.5 - (363 reviews)
247
79
21
7
9
Read Our 363 Reviews

Chamber Rating

Verified Member
4.5 - (363 reviews)
247
79
21
7
9
  • Jim M

    Gold member. My wife stepped on broken glass as she was stepping into the pool. Cut herself and bled. We told Talianna at the front desk and she said the manager would be in touch the next morning, before our check out. Never got a call or email. I strongly advise folks to avoid this hotel and if visiting with kids ensure they dont go in the pool area. What also telling is that they have a customer satisfaction guarantee. I guess that injuries due to negligence dont count. Safety: Broken glass in pool area cut family member's foot. Told front desk, who said that people bring glass into pool area when they shouldnt and that they [front desk] "can't be everywhere at once." Their idea of apology?
    Mar 22nd, 2024

  • James Vanzella

    The rooms are run down and the bed was absolutely terrible which made for a terrible stay. I honestly believe for a hotel a bed can make or break a stay and this bed broke my stay and back. I think its time for an upgrade. When you see Hilton associated with a name you expect certain level of expectation. The lady at the front desk did let me change rooms, but it must be that all there beds are old and need an up grade because the room change didnt help. Rooms: Bed terrible Nearby activities: Close to everything which is a plus. So Ill change my review to 1 1/2 stars.
    Mar 2nd, 2024

  • Mike Brennan


    Feb 17th, 2024

  • Sean Mullen

    Fantastic and accommodating front desk. Great rooms and location!
    Feb 11th, 2024

  • Kevin O'Connell

    Excellent hotel, but slowly showing its age now. Still my favorite of Middletown Hiltons
    Feb 6th, 2024

Read Our 363 Reviews

About
Homewood Suites by Hilton Newport Middletown, RI

The Homewood Suites by Hilton Newport-Middletown, RI is conveniently located two miles north of downtown historic Newport. Major local companies include Raytheon, Newport Hospital, and the Navy Base which incorporates the Naval War College, NUWC, and Officer Candidate School. Our location is just minutes to other tourist destinations such as the International Tennis Hall of Fame, Newport's Cliff Walk, Newport Mansions, Fort Adams, Newport Yachting Center, and Sachuest Point.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Homewood Suites by Hilton Newport Middletown, RI?

A The phone number for Homewood Suites by Hilton Newport Middletown, RI is: (401) 848-2700.


Q Where is Homewood Suites by Hilton Newport Middletown, RI located?

A Homewood Suites by Hilton Newport Middletown, RI is located at 348 West Main Road, Middletown, Rhode Island 02842


Q What is the internet address for Homewood Suites by Hilton Newport Middletown, RI?

A The website (URL) for Homewood Suites by Hilton Newport Middletown, RI is: https://www.hilton.com/en/hotels/nptmihw-homewood-suites-newport-middletown-ri/?SEO_id=YEXTN-AMER-HG-NPTMIHW&y_source=1_MjA4Mzc4Mi01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is Homewood Suites by Hilton Newport Middletown, RI?

A Homewood Suites by Hilton Newport Middletown, RI employs approximately 20+ people.


Q What days are Homewood Suites by Hilton Newport Middletown, RI open?

A Homewood Suites by Hilton Newport Middletown, RI is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours


Q How is Homewood Suites by Hilton Newport Middletown, RI rated?

A Homewood Suites by Hilton Newport Middletown, RI has a 4.5 Star Rating from 363 reviewers.

Hours

Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours

Ratings and Reviews
Homewood Suites by Hilton Newport Middletown, RI

Overall Rating

Overall Rating
( 363 Reviews )
247
79
21
7
9
Write a Review

Jim M on Google

image Gold member. My wife stepped on broken glass as she was stepping into the pool. Cut herself and bled. We told Talianna at the front desk and she said the manager would be in touch the next morning, before our check out. Never got a call or email. I strongly advise folks to avoid this hotel and if visiting with kids ensure they dont go in the pool area.
What also telling is that they have a customer satisfaction guarantee. I guess that injuries due to negligence dont count.
Safety: Broken glass in pool area cut family member's foot. Told front desk, who said that people bring glass into pool area when they shouldnt and that they [front desk] "can't be everywhere at once." Their idea of apology?


James Vanzella on Google

image The rooms are run down and the bed was absolutely terrible which made for a terrible stay. I honestly believe for a hotel a bed can make or break a stay and this bed broke my stay and back. I think its time for an upgrade. When you see Hilton associated with a name you expect certain level of expectation. The lady at the front desk did let me change rooms, but it must be that all there beds are old and need an up grade because the room change didnt help.
Rooms: Bed terrible
Nearby activities: Close to everything which is a plus. So Ill change my review to 1 1/2 stars.

Business Response on Google Mar 13th, 2024
Hi James, we're sorry to hear about your experience with the bed in your room and the service you received. Your comfort is important to us, and we appreciate your feedback. For further assistance and to discuss your stay in more detail, please contact https://help.hilton.com/s/contactsupport or call (401) 848-2700. We are continuously working to improve our accommodations at Homewood Suites by Hilton Newport/Middletown. We hope to welcome you back for a better experience in the future.

Mike Brennan on Google

image


Sean Mullen on Google

image Fantastic and accommodating front desk. Great rooms and location!


Kevin O'Connell on Google

image Excellent hotel, but slowly showing its age now. Still my favorite of Middletown Hiltons

Business Response on Google Feb 4th, 2024
Thanks for taking the time to drop us some feedback, Kevin! Please reach out to us at https://help.hilton.com/s/contactsupport so that we can collect some more information about your stay and improve our guest experiences.

Load More Reviews

Overall Rating

Overall Rating
( 363 Reviews )
247
79
21
7
9

Write a Review

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