Option Care Health

We found Option Care infusion services here in Rhode Island to be nothing short of excellent. Everyone we dealt with was very kind and extremely competent - they made what could have been an overwhelming situation that we were thrown into much more than tolerable. From wonderful visiting nurses, med delivery, and overall support, we could not have asked for more. We highly recommend this company!
Mar 28th, 2024

Very professional group. Before the first infusion they explained the procedure over the phone and answered all of questions. On my first visit they again explained the procedure and potential side effects. They were very attentive throughout the infusion and asked me if I wanted something to drink or a snack. The whole procedure went very smoothly.
Feb 2nd, 2024

The person that came to deliver my husband supplies was very nice,We werent home yet for the delivery and I asked the driver if he could leave them on my side porch instead of on my front steps he told me absolutely I was very Thankful
Nov 2nd, 2023

Excellent nursing staff! Been with them 10+ years.
Aug 24th, 2023

Absolutely horrible. It's been 2 years that I've been trying to have them put the bill through insurance. I've called multiple times, they cannot pull up my daughter as it comes up as someone else, they transfer me to "someone in the states", they say they're "in a meeting" and will call me back. It's been 26 months and I call monthly and no one has run the account through insurance or called me back. So much for them escalating the issue. This company is a complete joke. Oh, and the automated system is awful, the numbers they tell you to press don't do anything but loop you around and when you get in touch with someone half the time they tell you to call another number and then that directs you to call the number you called initially. At least I've caught onto that part of the scam. Don't believe a single word that anyone there says, even supervisors.
Aug 4th, 2023