Jimmy John's

Bad service bad food
Feb 12th, 2024

Had a phone interview with Sarah yesterday at 915am. She never called. I texted her and she said she was busy. Rescheduled for today at 9. Once again she never called. Very unprofessional. Once again she said she was busy, restaurant was slammed. But two days in a row and the restaurant isnt even open yet. Sarah definitely needs some time management and customer service training. She isnt going to last very long.
Feb 4th, 2024

You all can form your own opinion of this but the fact of the matter is that I haven't ate here in a long time and my first experience back ends with me eating one half of my wrap and when I go for the second half as I pick it up from the wrapper I noticed that there is a booger or ball of mucus on my wrapper and instantly lost my appetite and in today's world with people being sick that is absolutely disgusting
Dec 16th, 2023

Nov 16th, 2023

On arriving at Queen Street location, I went to counter. Female employee never made eye contact. I explained I was there to pick up. With attitude she pointed with her head toward a shelving behind me.with various bags and drinks. My drink was not with my order. I asked for it, she went into a ramble on keeping drinks cold and I could pull it from a cooler. I noted there were multiple bottled drinks with orders all over the shelving. I asked if she had noticed there were a lot of drinks getting warm and she should get right on that. The customer treatment was not the worst thing about the experience however. I could not bite into the sub I ordered. Old, dry meat, some with spots of mold. Veggies on sub not what I ordered. Having spent nearly $20 on a sub combo, it was food you could not eat. I dont see this location remaining open for long The location on Oregan Pike is amazing. Definitely a huge step above this one.
Dec 17th, 2023