Great Clips

I was Greeted by 2 very polite young ladies. I normally stick to having one of two other women there cut my hair, but I have been so busy with work and family I couldn't keep putting this off hoping to catch one of them when I had a free moment. Big mistake! The person cutting my hair that night seemed to understand that I was trying to correct how my layers were growing out in the back and ends. Just a little trim to the ends and no more layers in the back.. She also seemed to understand that I was not looking to cut off several inches to achieve these all in one appointment. I had explained that with the curl I have I can't cut off much at a time because of how curls shrink. She continued to try to reensure me that she completely understood. And before I knew it she combed my hair down and just started cutting straight across using my back to glide the scissors across the width of my back. I was ready to cry right then.. I also needed to reclaim my light whisky bangs I had. Though what she freshened up is a baby piece of hair that can only be seen when that tiny piece curls. It's awful. I had also noticed my front piece sides were a little uneven. She hadn't touched my front sides, this was from growth. She went through with her fingers to see what I meant, but then grabbed her scissors and the part of the side she cut was the side towars the back of my head. Not the front piece. My heart sank. I was done I knew at that point anything else I brought to her attention was only going to make this worse. I'm not a person that can deal with confrontation at all. So instead of trying to explain to her what she had just did was wrong, I just let it go. I definitely did not want her to try to make it even. I'm very disappointed. Everyone has noticed how bad it has turned out and how uneven it is. I'm too afraid to go back and lose more length. I went from having hair at almost mid back to now being a top of shoulder bob that is shorter in the back than the sides and longer on one side that the other. I have to wear my hair up for the next 3 months at least.. defeated the whole purpose to trim up the unevenness I was already having. My lesson was learned to just wait and keep trying to go in when the right people are working. It would've been better to wait even if it took a month for me to be able to go on a day they are in. But I have 2 work events, a birthday party as well as Easter coming up and I wanted to look good for these events. Now I'll be the librarian witb a bun. No pretty flowing curls to show off. The unevenness and length is too short.
Feb 23rd, 2024

Most times I would have a great experience but not that day
Jan 24th, 2024

Been going to York Crossings for several years now
Jan 14th, 2024

Regina did a great job on Mom's haircut. Thanks
Nov 26th, 2023

Krystal is fantastic but she can't control the register. Being African American... walking in with your hair in its natural state and ask for a trim. Well to accomplish that.... blow drying to straighten the hair you have to do. She also flat ironed it. She used a serum on clean hair washed the night before. I didn't get hair washed, curled anything at all except for a trim. So I was charged by another worker 18.00 for haircut (keep in mind I'm the only one there... it's not busy at all) and 45.00 for a formal style. So 63.00 later. Again... no style, no curls, no wash... nothing but a blow dry and flat iron so she was comfortable trimming my hair. Please.... if anyone who has gone here... explain to me if I'm wrong for being a bit upset. Thank you. Have a great day. And again thank you Krystal.
Nov 12th, 2023