Rite Aid

Worst pharmacy I ever been at. They won't answer the phone and ignore customers at the drive threw as well! I never coming back here again horrible customer service
Jan 8th, 2024

As a medical professional trying to contact them is useless. A patients family member tried to pick up their medications from here. Was told they did not have them. I tried to help the family member by contacting this location several times and they do not answer their phone, nor do they respond to voicemails. This is unacceptable. Their provider has also attempted to call them and leave messages as well with no answer. The patients care team was forced to send their prescriptions to another facility.
Dec 21st, 2023

Severely understaffed and incompetent pharmacy. People are waiting in line an hour to get their prescriptions. We made appointments for vaccines and still waited an hour and a half. The consult room (where you receive your vaccinations) was covered in trash and the sharps bin was overflowing. There was trash from needles and band-aids all over the floor. This cant be safe!
Dec 14th, 2023

Nobody in pharmacy.. must 20 folks in line..
Dec 4th, 2023

- Drive-through pharmacy was closed. Not for lunch, just closed. No explanation. - The day after my doctor called in the prescription I called an hour beforehand to give a heads up that I was coming to pick it up, but its still was not ready. - once it was ready, I got back in line again (In store, drive-through still closed)where I listened to them turn 2 different elderly ladies away that were looking to get the Covid vaccination. They were told to get onto the app to make an appointment for another day even though they claimed, understandably, they did not know how to use the app. And despite the fact that it is advertised everywhere, that walk in vaccinations are welcome. - once it was my turn, they told me the total Without if I had any questions about my medication or asking about insurance. I told them I had a good RX card which made my prescription cheaper. I was told that they were going to have to cancel the transaction and start over again in order to use the good RX code, and it was obvious that they were not happy about it. Someone walked off with my phone, in order to get the good RX code I presume, and didnt come back for nine minutes. Apparently it takes that long to cancel a transaction. Im not a person that leaves reviews normally but the lack of customer service here seems to deem it necessary.
Dec 21st, 2023