Ciocca Automotive - York Region

I will never buy a vehicle from the Apple Auto group again. The agreed to fix something on a 2018 Yukon we purchased and still have not fixed it. The management will not return phone calls about this. We had to use the 4x4 and were having problems. Took it to a local transmission shop. The problem was that Apple put mixed match tire on it. We are very disappointed to say the least.
Feb 18th, 2024

Tyler Deetz got us a great deal on a Jeep Renegade and was very courteous and professional the entire time.
Jan 29th, 2024

Sep 17th, 2023

The manager/owner wanted me to call him Kanye. It made sense, the way he was acting
Mar 16th, 2023

This was the worst decision I ever made purchasing a car from Apple Ford. Got a used 2018 Santa Fe with less than 50,000 miles in June from this place. The 30 day limited warranty that comes with it is GARBAGE. Every dealer around offers a MINIMUM of 3 month warranty or more when purchasing a used car, but this place obviously doesn't back their products they sell enough to do it. Should have known to run then knowing that alone. Of course I was new with buying a car, so I didn't know any better. The sales manager when purchasing the car was so pushy and was border line harassing us with trying to have us buy their crazy high priced warranty packages. I will never buy something again when I feel pressured by the seller. Right after the 30 day warranty expired, conveniently that is when everything started breaking down on the car. First it was the oil pan, then a solenoid, then the engine broke completely down, all within 3 months buying the car! Called in to say that there needs to be something done and the person told me "Our dealership will not be helping you financially since it is out of the warranty period per our company policy." Pretty much a "I told you so" to not buying an extended warranty from them at the time of purchase. Take it from me, if you are a car buyer wanting to purchase from this dealership, BEWARE! They take full advantage of people and if you do not know what you are doing, they will screw you a hundred times over like they did to me.
Jan 18th, 2024