Faulkner Collision

I had a positive experience. This is my first time going through insurance to get my car fixed after an accident. They took care of everything and even put right some things that they were not responsible for. Like putting my right headlight where it belongs even though it's pushed down from a separate incident. And washing all the pollin and tree sap off of my car (though they probably need to do that to paint) They said my car would be done on a certain date, and it was completed a day early. They kept me informed. More than anything, I am pretty sure my car went up in value after the great repairs they did. I'd take my car here again, but knock on wood, I hope it isn't for a very long time.
Jun 21st, 2023

Jun 12th, 2023

We have been very patient waiting on several cars to be fixed. I was told some were ready but some of the items we discussed were not addressed and when I went to pick up a car, I reviewed this with Don. He said it would be taken care of and I forwarded a quote I had with insurance with details only for him to never respond. After 3 weeks from our prior discussion about something that needed to be done, I finally get him on the phone only to find out nothing has changed and what we discussed was forgotten. Obviously, I was upset, as anyone would be, but instead he decided to throw a tantrum, hang up on me and will not return any calls or emails. This is extremely unprofessional and Faulkner should be ashamed to have Don as a representative of their business
May 18th, 2023

Nov 8th, 2022

Jan 18th, 2022