Citizens
-
363 W Lancaster Ave
Wayne, Pennsylvania 19087 - (610) 688-5454
- Website
Hours
Chamber Rating
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Eli
I was helped by a young man with pride and prowess named ryan he was sweet and handso,me
Feb 10th, 2024 -
C C
Absolutely phenomenal service! I came here to set up an account and I could tell right away I was in great hands. The line was short, the place was welcoming, and the staff were great. Derrick helped me out with everything, explained everything I needed to know step-by-step, and was so courteous to me and other clients of his. There was another employee in at the time, as well, who was so kind to everyone that came by. Despite it being a Sunday and a busy work day, everyone was helpful and personable. Come here to get great service in every single aspect.
Jun 6th, 2021 -
Kelly Jozefowski
I wish I could give them a zero star rating!!! I walked into the Wayne branch yesterday, Saturday, 5-21-22 to get help as someone has hacked into my bank account and cleaned it out!!! I went up to the teller and she went to the back to get someone to help me. Or so I thought. She came back and told me no one could help me today and Id have to come back on Monday. I again repeated that someone has cleaned out my checking account and asked her if she was seriously telling me that no one could help me. Her exact words well I asked the gentleman in the back but he said hes too busy to help you, hes in the middle of doing something. One of the other customers in line was even shocked at this. She said you mean to tell me that this woman has an emergency here and no one will help her?. Now my bills are all on autopay and they allowed three payments to go thru AFTER my account was wiped out. But Im sure thats because of the astronomical overdraft fees they are not hitting me with. Ill be moving my accounts from Citizens Bank because of this. They obviously do not care about their customers. And mind you, I have over 6 figures going in and out of that account each year so Im not someone with an account with little to no money or activity!!! They should be ashamed of themselves!!!!
Sep 28th, 2022 -
Lester Ellis
Jan 4th, 2021 -
Joe
Very personable staff! They were nice and helped me with what I needed to have done in a quick amount of time.
Jun 9th, 2019
About
Citizens
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Questions & Answers
Q What is the phone number for Citizens?
A The phone number for Citizens is: (610) 688-5454.
Q Where is Citizens located?
A Citizens is located at 363 W Lancaster Ave, Wayne, Pennsylvania 19087
Q What is the internet address for Citizens?
A The website (URL) for Citizens is: https://locations.citizensbank.com/pa/wayne/363-w-lancaster-ave.html
Q How big is Citizens?
A Citizens employs approximately 20+ people.
Q What days are Citizens open?
A Citizens is open:
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Q How is Citizens rated?
A Citizens has a 2.8 Star Rating from 11 reviewers.
Hours
Ratings and Reviews
Citizens
Overall Rating
Overall Rating
( 11 Reviews )Eli on Google
I was helped by a young man with pride and prowess named ryan he was sweet and handso,me
C C on Google
Absolutely phenomenal service! I came here to set up an account and I could tell right away I was in great hands. The line was short, the place was welcoming, and the staff were great. Derrick helped me out with everything, explained everything I needed to know step-by-step, and was so courteous to me and other clients of his. There was another employee in at the time, as well, who was so kind to everyone that came by. Despite it being a Sunday and a busy work day, everyone was helpful and personable. Come here to get great service in every single aspect.
Kelly Jozefowski on Google
I wish I could give them a zero star rating!!! I walked into the Wayne branch yesterday, Saturday, 5-21-22 to get help as someone has hacked into my bank account and cleaned it out!!! I went up to the teller and she went to the back to get someone to help me. Or so I thought. She came back and told me no one could help me today and Id have to come back on Monday. I again repeated that someone has cleaned out my checking account and asked her if she was seriously telling me that no one could help me. Her exact words well I asked the gentleman in the back but he said hes too busy to help you, hes in the middle of doing something. One of the other customers in line was even shocked at this. She said you mean to tell me that this woman has an emergency here and no one will help her?. Now my bills are all on autopay and they allowed three payments to go thru AFTER my account was wiped out. But Im sure thats because of the astronomical overdraft fees they are not hitting me with. Ill be moving my accounts from Citizens Bank because of this. They obviously do not care about their customers. And mind you, I have over 6 figures going in and out of that account each year so Im not someone with an account with little to no money or activity!!! They should be ashamed of themselves!!!!
Lester Ellis on Google
Joe on Google
Very personable staff! They were nice and helped me with what I needed to have done in a quick amount of time.
Overall Rating
Overall Rating
( 11 Reviews )Write a Review
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