SPHS Care Crisis Program

We had an excellent therapist until he left. I requested a Case Manager for over a year for my son to no avail. The system failed my family. Now it is too late
Jan 15th, 2024

Piss poor.
Oct 13th, 2023

I go here for mental health services. I go weekly for a therapy session and every so many months for my medications. I'm consistent in coming, I work really hard on my own mental health to become the best version of myself. I've been very blessed with the therapists that I've seen here. The people I've been with genuinely care about their clients and want to make an impact. Here's the problem, there's high turnover. As someone that deals with PTSD and anxiety, you start to build a rapport with your therapist and build trust with them, you're telling them about the most intimate parts of your life, only to find out they are going into private practice a few months later and have to regurgitate all of this information over again to someone else You're in an industry where you're supposed to help people feel better, heal, and make a positive change. When this constant change of therapists keeps happening, it doesn't help you build trust again, it makes it worse. If you genuinely care about the people who are impacted by the constant change of therapists, you'll find a way to keep them there. Change needs to happen, it's not fair for people who not only want to help us clients, but the clients whom are getting served. This isn't just an SPHS issue, it's community clinics in general and something needs to change. I've been through now three therapists over the course of the past year, and the constant changeover is making me not want to go back, but because of insurance, it's one of the very few options I currently have. Everyone I've worked with directly has been very kind and helpful and has helped me heal tremendously, even the front desk staff is super kind...but the high turnover rate is making me not want to go anymore.
May 20th, 2023

Nov 6th, 2022

Will not answer phone place is run down and falling apart you can smell mold walking through the hallways
Sep 18th, 2022