Culligan Water Conditioning

Well, it's been a couple years since we had a $4000 Culligan system installed and I can honestly say -don't bother. This did nothing for us. Our fixtures are still rotting. Our water still smells like rotten eggs and toilets have slime...and when I called to complain about it and have somebody come out and retest it like they were supposed to do they never showed up. When I had them here for salt I sent them off with water samples - they lost them. Then they tell me to bring a sample in. They come here for salt 4 times a year. So why do I have to bring this in? I paid for a service and it's not working. Their water specialist should have come back out like he said he would originally. The only reason I give it two stars is because some of the staff is nice. We also replaced fixtures and bleached all the lines. The water tank was a couple years old and we cleaned it and took out the anode also and have had it drained and cleaned every year after they installed all this. It's not on our end. We did our part as we were told to do. We expected them to come back out and retest as they said.
Mar 27th, 2024

Feb 20th, 2024

Callaghan has been to my house three times in the last year. On one of those occasions something positive was done. I called the office for an emergency service call and was told that the technician was annuity. The last time the technician came he removed gallons of water for my brain tank, change some parts and left. On 10 January I had 80 pounds of salt added, and within a few days. The salt was completely gone. I call the local dealer and was told by the receptionist that I needed a new system. So, since January 10, I have been without a water softener. or service. Rest assured that the next water softener I purchase will not be from the Culligan guy. My first suggestion would be to replace the receptionist with someone who is better able to manage. The office and direct the technicians.
Jan 21st, 2024

Sep 18th, 2023

The Culligan staff are always polite and considerate when working in my home, including wearing shoe coverings. They provide very helpful and affordable guidance about maintaining my Culligan water softener system. From the Culligan office call to delivery or system check-ups, Culligan staff are truly professionals who care!
Sep 10th, 2023