Chemung Canal Trust Company
-
159 Canton Street
Troy, Pennsylvania 16947 - (570) 297-0657
- Website
Hours
Chamber Rating
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Crystal Murphy
Went to get a roll of quarters. Had a ten dollar bill. They refused because I didnt have an account. Pathetic customer service.
Jun 17th, 2023 -
Melissa Hulslander
I have been a customer of Chemung Canal since I was a teenager. My sister was an employee at the Troy branch and I always had great experiences with management and with tellers like Darby Machmer. Today I called in and spoke with an employee that was identified as Alissa Bieber. I asked to speak with another employee because Ms. Bieber was not listening to my needs. Ms. Bieber responded, "I asked everyone here and that is what we agreed was the solution." Again, I explained I wanted to speak to someone else because she was not comprehending my needs: I needed a basic ACH form completed for my savings account so that I could be paid via direct deposit. I said to Ms. Bieber that I did not understand why she was being so passive aggressive towards me and Ms. Bieber responded, "I can say the same thing." I then demanded to speak to someone else. Once I spoke to another employee, I was able to have my request completed because the other employee listened to me. I work in car sales in the Pittsburgh area and have helped Chemung Canal customers with vehicle loans from more than 5 hours away from your nearest branch and do not appreciate being spoken to in this way. Please train this employee correctly. I am going to give 3 stars based on past positive experiences, however.
Feb 28th, 2023 -
granville Penn
They have a very cordial helpful staff.
Sep 24th, 2022 -
Jenifer Heeman
Horrible services. Trying to get answers to questions and get the answer that it isn't their problem.
Jun 17th, 2022 -
Mak Gleckner
Friendly and helpful staff!
Feb 9th, 2022
Contact Info
- (570) 297-0657
- [email protected]
- Website
Products
- HOME LOANS
Services
- Banks & Credit Unions
Questions & Answers
Q What is the phone number for Chemung Canal Trust Company?
A The phone number for Chemung Canal Trust Company is: (570) 297-0657.
Q Where is Chemung Canal Trust Company located?
A Chemung Canal Trust Company is located at 159 Canton Street, Troy, Pennsylvania 16947
Q What is the internet address for Chemung Canal Trust Company?
A The website (URL) for Chemung Canal Trust Company is: https://www.chemungcanal.com/
Q How big is Chemung Canal Trust Company?
A Chemung Canal Trust Company employs approximately 2-5 people.
Q Is there a key contact at Chemung Canal Trust Company?
A You can contact Kip Carlson at (570) 297-0657.
Q What days are Chemung Canal Trust Company open?
A Chemung Canal Trust Company is open:
Friday: 9:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Q How is Chemung Canal Trust Company rated?
A Chemung Canal Trust Company has a 3.3 Star Rating from 6 reviewers.
Ratings and Reviews
Chemung Canal Trust Company
Overall Rating
Overall Rating
( 6 Reviews )Crystal Murphy on Google
Went to get a roll of quarters. Had a ten dollar bill. They refused because I didnt have an account. Pathetic customer service.
Melissa Hulslander on Google
I have been a customer of Chemung Canal since I was a teenager. My sister was an employee at the Troy branch and I always had great experiences with management and with tellers like Darby Machmer.
Today I called in and spoke with an employee that was identified as Alissa Bieber. I asked to speak with another employee because Ms. Bieber was not listening to my needs. Ms. Bieber responded, "I asked everyone here and that is what we agreed was the solution."
Again, I explained I wanted to speak to someone else because she was not comprehending my needs: I needed a basic ACH form completed for my savings account so that I could be paid via direct deposit. I said to Ms. Bieber that I did not understand why she was being so passive aggressive towards me and Ms. Bieber responded, "I can say the same thing." I then demanded to speak to someone else. Once I spoke to another employee, I was able to have my request completed because the other employee listened to me.
I work in car sales in the Pittsburgh area and have helped Chemung Canal customers with vehicle loans from more than 5 hours away from your nearest branch and do not appreciate being spoken to in this way. Please train this employee correctly.
I am going to give 3 stars based on past positive experiences, however.
granville Penn on Google
They have a very cordial helpful staff.
Jenifer Heeman on Google
Horrible services. Trying to get answers to questions and get the answer that it isn't their problem.
Mak Gleckner on Google
Friendly and helpful staff!
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
Business Banking Service Near Me in Troy, PA
Chemung Canal Trust Company
Troy, Pennsylvania 16947
570-297-0657 ( 6 Reviews )