Simply Beautiful Smiles of Springfield, PA

Feb 11th, 2024

The billing and insurance office of this practice is a complete disaster. Ive never encountered a more disorganized medical/dental practice. Office confirmed basic cleanings were covered by insurance. Surprise! Not covered after the services were already complete. Paid more than Ive ever paid for dental services, for simple cleanings. Then multiple calls to confirm that an account has a $0 balance but still being charged. Complete disorganization.
Jan 28th, 2024

Our Family loves Dr Andy, from parent to children to grandchildren.
Sep 23rd, 2023

Avoid this place at all costs! I took my mother here for a dental bridge replacement in July 2023, and it was an absolutely miserable experience. It took them a whole 6 months until December 2023 to complete this procedure, something that could have only taken 3 weeks. She wasn't able to eat from the right side of her mouth for an entire half a year. The assistant there had dropped the initial replacement bridge on the ground in the middle of the procedure before fitting it back into her teeth. When this was brought up to the receptionist Stephanie, they lied and claimed this never happened. The dentist, Ronald Goldberg also blamed my mother for cracking the initial replacement bridge so they had to start all over again from scratch. After a whole 5 months had passed, they decided that this was the appropriate time to give my mother a temporary bridge so she could finally eat again. This temporary bridge almost immediately came loose within days following the procedure, but her next appointment for the final was not due for another few weeks.
Dec 15th, 2023

Today was my first time at this dental practice and I am so happy!!! I called a few days ago and the practice gave me an appointment ASAP. The customer service is A1! They were so nice on the phone and the place was VERY CLEAN! The front desk staff, hygienist and the Dr was very informative, professional and so nice!!! I highly recommend this practice!!!
Apr 6th, 2023