Chamber of Commerce

      Fidelity Bank

      ( 31 Reviews )

      Fidelity Bank
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (31 reviews)
      16
      0
      4
      1
      10
      Read Our 31 Reviews

      Chamber Rating

      Verified Member
      3.4 - (31 reviews)
      16
      0
      4
      1
      10
      › ‹
      • Asia Kenney

        After 15 years I am SO HAPPILY closing my account with this AWFUL bank. If you want banks that treat you like garbage and lose or steal your money and tell you too bad than this is the bank for you! Absolute worst bank. 0 stars if I could.
        Mar 28th, 2024

      • Sheila McMillan

        I LOVE this bank and the staff employed there...Always COURTEOUS FRIENDLY & HELPFUL...Highly recommend their services
        Mar 28th, 2024

      • Brianna Reardon

        The bank manager was extremely rude and we never have a good experience seeing her. I asked if I could transfer my foreign money and when she couldnt figure it out she just handed me the money back and said we cant do it . There is foreign currency on the tv behind the tellers of course they can do exchanges, but when she couldnt figure it out she just said no . Not a happy person to be around . Thanks
        Dec 1st, 2023

      • Donna Cadden

        Customer service is phenomenal. The tellers and staff are courteous, friendly, knowledgeable and respectful. They are always willing to help. They treat us like we treat our customers.
        Oct 6th, 2023

      • Suraj Parulekar

        I come in here everyday and tellers are very helpful and give the best services. We love WS branch!
        Oct 4th, 2023

      Read Our 31 Reviews

      About
      Fidelity Bank

      A true community bank since 1902. Member FDIC. Equal Housing Lender. SBA Preferred Lender.Fidelity Bank proudly serves the community, offering a wide variety of products and services for consumer and business banking, wealth management, and investments to help clients achieve their financial goals and dreams. Experience community banking at its best with Fidelity Bank. Fidelity Bank offers full-service Trust & Investment Departments, a mortgage center, and an array of personal and business banking products and services. The Bank provides 24 hour, 7 day a week service to clients through branch offices, online and through the Customer Care Center.

      Contact Info

      •   (570) 504-8182
      •   (570) 504-8182
      •   Website

      Questions & Answers

      Q What is the phone number for Fidelity Bank?

      A The phone number for Fidelity Bank is: (570) 504-8182.

      Q Where is Fidelity Bank located?

      A Fidelity Bank is located at 400 S Main Ave, Scranton, PA 18504

      Q What is the internet address for Fidelity Bank?

      A The website (URL) for Fidelity Bank is: https://www.bankatfidelity.com/locations/west-scranton-office

      Q What days are Fidelity Bank open?

      A Fidelity Bank is open:
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 12:00 PM

      Q How is Fidelity Bank rated?

      A Fidelity Bank has a 3.4 Star Rating from 31 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM

      Ratings and Reviews
      Fidelity Bank

      Overall Rating

      Overall Rating
      ( 31 Reviews )
      16
      0
      4
      1
      10
      Write a Review

      Asia Kenney on Google

      image After 15 years I am SO HAPPILY closing my account with this AWFUL bank. If you want banks that treat you like garbage and lose or steal your money and tell you too bad than this is the bank for you! Absolute worst bank. 0 stars if I could.

      Sheila McMillan on Google

      image I LOVE this bank and the staff employed there...Always COURTEOUS FRIENDLY & HELPFUL...Highly recommend their services

      Business Response on Google Apr 3rd, 2024
      Thank you for your review! We're thrilled to hear about your positive experiences at Fidelity Bank! We hope to continue serving your banking needs!

      Brianna Reardon on Google

      image The bank manager was extremely rude and we never have a good experience seeing her. I asked if I could transfer my foreign money and when she couldnt figure it out she just handed me the money back and said we cant do it . There is foreign currency on the tv behind the tellers of course they can do exchanges, but when she couldnt figure it out she just said no . Not a happy person to be around . Thanks

      Business Response on Google Nov 25th, 2023
      Hi Brianna. We’re sorry your experience with Fidelity Bank was less than ideal. If you’d like to discuss further, we’d love to hear from you. Give us a call at 1-800-388-4380 or email [email protected].

      Donna Cadden on Google

      image Customer service is phenomenal. The tellers and staff are courteous, friendly, knowledgeable and respectful. They are always willing to help. They treat us like we treat our customers.

      Business Response on Google Oct 7th, 2023
      Hi D.C. - Thank you so much for the review! We're thrilled to hear that you had such a positive experience with our bankers. We appreciate your feedback and look forward to serving your banking needs in the future.

      Suraj Parulekar on Google

      image I come in here everyday and tellers are very helpful and give the best services. We love WS branch!

      Business Response on Google Oct 2nd, 2023
      Hi Suraj - Thank you so much for your kind words! We truly appreciate your support and look forward to continuing to serve your banking needs.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 31 Reviews )
      16
      0
      4
      1
      10

      Write a Review

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