Lion's Gate Townhomes

Danesha Keys _{on Google}

Jul 26th, 2023

Im not sure how they cant verify my identity when Ive had it since birth

Kathleen Wilt _{on Google}

May 22nd, 2023

Quiet neighborhood
, great staff.. Couldn't be more responsive to any issue and are super easy to work with.

sean o'toole _{on Google}

May 12th, 2023

Great place to live. Olivia in the leasing office is great and very helpful.

Antonio De Hoyos _{on Google}

Aug 4th, 2023

Exceptional Customer Service from Assistant Property Manager Olivia DeSimone at Lion's Gate Townhome
I recently had the pleasure of interacting with Assistant Property Manager Olivia DeSimone at Lion's Gate Townhomes, and I must say that the level of service she provided was absolutely exceptional. From start to finish, Olivia went above and beyond to ensure that my experience as a future resident was smooth and enjoyable.
From the moment I reached out to inquire about leasing options, Olivia was prompt in her responses and displayed an impressive knowledge of the property and its amenities. She patiently answered all my questions, taking the time to understand my requirements and preferences. Her friendly and professional demeanor immediately put me at ease and made me feel valued as a prospective tenant.
Once I decided to move forward with the leasing process, Olivia continued to impress me with her efficiency and attention to detail. She meticulously guided me through the application process, ensuring that all necessary documentation was submitted correctly and promptly. Her prompt communication and follow-ups demonstrated her commitment to providing exceptional service.
During the move-in process, Olivia's assistance was invaluable. She personally conducted a thorough walkthrough of the townhome, ensuring that everything was in perfect condition and addressing any concerns I had. Her dedication to ensuring tenant satisfaction was evident as she promptly addressed a minor maintenance issue, coordinating with the maintenance team to resolve it swiftly.
Throughout my tenancy, Olivia has consistently been a reliable point of contact. Any inquiries or concerns I had were met with prompt responses, and she always took the time to listen attentively and provide helpful solutions. Her professionalism, responsiveness, and genuine care for residents truly set her apart.
Olivia's exceptional customer service has made my experience at Lion's Gate Townhomes a truly positive one. Her dedication to ensuring resident satisfaction is commendable, and she is an asset to the property management team. I highly recommend Olivia DeSimone and the entire Lion's Gate Townhomes community to anyone seeking a welcoming and well-managed living environment.
I would like to extend my heartfelt thanks to Olivia and staff for going above and beyond to provide exceptional customer service. Kudos to her for making Lion's Gate Townhomes a place I am proud to call home.