Petco

A huge store with lots of choices. Even a pet "fashion" department!
Apr 11th, 2024

I got there at 7:55pm.. desperate for my cats' food, which is hard to find... and they close at 8... they were so nice and so helpful even though I'm sure they wanted to get out of there!
Apr 9th, 2024

0/10. Very bizarre experience with sneaky charges and terrible customer service. My sisters groomer is on maternity leave atm at another location. She got her dog groomed here a couple weeks ago no issue. Today is a different story. She took her dog for a bath and groom for $58. The blonde girl with curly hair tells her they have to add on $15.99 brushing and said it had to be done and they add it on automatically. (No it doesnt and they did not last grooming) Lie #1 . The dog is a small short haired breed that does not require or need 30 minutes of brushing. So she called corporate bc that sounded strange. adding extra fees when the customer doesnt want or request it. corporate confirmed that 15 minutes of brushing was included in the $58 price. So my sister comes back to store asks for a manager and he proceeds to say corporate doesnt know what theyre talking about , they sit behind a desk and know nothing. The girl proceeds to laugh nervously and tells my sister sorry she cant afford our prices. It was never about money considering she tips $35-40 per grooming. Again Very bizarre, terrible customer service I would go to the many other groomers in the area who are actually transparent on prices and have respect for their customers.
Apr 9th, 2024

Used to shop here regularly. Now they won't let you check out if you don't way to sign up for their program. Literally won't take no for an answer. Told them no three times and they still insisted I take the paperwork for it. Pet Supplies Plus is just as close and they didn't act like this.
Apr 7th, 2024

I would like to say how caring and patient the girls were in the grooming department at the Bethel Park Petco location.They did a great job on Remies nails,and were very nice to deal with!!!
Apr 6th, 2024