America's Best Contacts & Eyeglasses

Good customer service
Mar 21st, 2024

One star because zero isnt an option. Do not trust your eyes to this location. Received quickest exam I've ever had. Incorrect Rx and even worse after I went back for a follow up. Had to go to another location and see a different Dr. to get corrected Rx. To make matters worse my insurance was billed incorrectly forcing me to use my benefits for contacts rather than glasses as I always do. My insurance company called as did the location I ended up at and they were unwilling to help in any way, it honestly felt spiteful.
Mar 4th, 2024

Staff is very rude and unprofessional. They need to be trained in customer service and how to treat the customers
Feb 29th, 2024

If youre in need of glasses not only do they have a good deal their staff is professional knowledgeable and very sweet. Shout out to Rachel and Sarah who were ver helpful to us. Give them a call!
Feb 23rd, 2024

Despite being a regular customer, spending between $300 plus annually, today was the most disrespected I've been in decades I call in at 5 till to let them know I'm running about 10 minutes late. I'm told by the girl that everything is fine. I arrive at 11 after, only 6 minutes, and I'm told my appointment is canceled. She canceled it at 10 after. Please bear in mind it's ONLY 11 after. Despite the person who was scheduled behind me taking my spot, I'm unable to patiently wait and take their spot. Over ONE MINUTE. WT The girls seem like they REALLY didn't want to be there today, or just don't really want to work, like so many other people. Between the tone, their body stance and their wording, I felt like I was a 7-year-old who just broke mom's prized antique vase. I was told I can reschedule. By this point I respond that I can reschedule somewhere else also. Then beyond all understanding, this ignorant child tells me that I "probably should.". NEVER AGAIN !!!
Feb 10th, 2024