Medicare Specialists of Pittsburgh

Mar 29th, 2022

I reached out to this company twice for help during open enrollment. I sent one email and made one phone call. I was never contacted.
Oct 22nd, 2021

Apr 20th, 2021

I have repeatedly called to get documents John said he would send and he has not returned my calls or followed through. Very disappointed.
Apr 6th, 2020

We contacted this company to switch Medicare Part D coverage. We were connected to Shari Leckenby who explained the process and found us a carrier. We submitted our applications but never heard back from her. I left messages on 2 different dates and followed up with an email to Shari but never got a response. Tried her cell number but no mailbox set up- suspicious. We were concerned that our sensitive information was in her hands and we were not getting any information. I finally got her on the phone and she told me a story that the receptionist was not forwarding messages to her and others in the office. I reminded her I did send an email that was not acknowledged and she sort of blew it off with a half hearted apology. When you hand over sensitive information about Medicare to a stranger on the phone and don't hear back, you start to get nervous. We called the carrier where Shari said she sent our applications to cancel the process. A week after Shari sent the applications the new carrier did not have our information. We opened a ticket with the new carrier to cancel the application process if and when they received our information. Bottom line- lack of professionalism, doesn't return calls or emails, blames their receptionist for the issue. Not a trustworthy company/agent to do business with.
Mar 16th, 2022