Footer's Cleaners

Place doesn't open until 930, change the store hours on yelp so folks don't waste their time driving out to them at 7am
Oct 9th, 2022

I have to say I am a very reasonable person but my experience at Footers really left a bad taste in my mouth today. I arrived to drop something off. There was a sign "be back in 15 minutes." So I sat in my car to wait. About 25 minutes later the footers delivery van arrived and I waited a couple of minutes to not bombard the guy the minute he walked in. As I walk in, he abruptly tells me that I need to wait for 10 minutes. I explained I had waited patiently for 25, and he was so rude that the driver apologized to me when he stormed off. The fedex guy also saw this and said "wow." I proceed to go back to my car to wait another 10 minutes, and walk in, and as soon as he saw me walking in with a blanket, he told me they don't do blankets. Wow. Is all I have to say. He couldn't have told me that when he saw me holding it the first time ? It was heavy so it was obvious what it was, but instead he preferred to not bother and have me wait an additional 10 minutes. I went right up the street to Four Seasons and the experience was a 360. I won't be returning to footers. I am patient and understanding but when you can't even get polite service, what is the point ?
May 15th, 2022

TAKE YOUR BUSINESS ELSEWHERE!! This business does NOT meet the standard set by other Sq Hill and particularly Forbes Ave merchants. There was a problem with our order. The staff member was empathetic and did all he could but needed to involve the owner. It was extremely disappointing that the owner was extremely dismissive (bordering on rude) and showed NO signs that he cared about us as customers or about providing even baseline customer service.
Jan 22nd, 2022

I dropped off my pants for alterations in the pleasant hills store on 9-25-21 for alterations and there still not back! I keep getting the run around you wait until I call there today which by the way is 10-12-21!
Oct 11th, 2021

Do not use Footers cleaners. They lost my family heirloom bedding,  rude and not helpful customer service. Took bedding to Footers at Bill Greens shopping center, they sent it to the Squirrel Hill location. Supposed to be done in 1-2 weeks. 2 months later still getting excuses and no bedding. I called Squirrel Hill location, spoke to a very rude female, told them was looking for my bedding yet without my name or claim number she told me they never had it and hung up on me. As a note the Bill Green facility employees were nice and tried to help, but still do not have my bedding and would definitely not recommend.
Jul 5th, 2021