First National Bank
-
7475 McKnight Rd.
Pittsburgh, Pennsylvania 15237 - (412) 369-0990
- Website
Hours
Chamber Rating
-
David A
You won't believe l was at this bank today 09/05/23 Tuesday at about 3:15pm to do a wire transfer and l had to want on a staff (woman) who was on the phone for about 10min knowing that l was waiting on her for a business transaction. I had to leave the bank without doing my wire transfer. What a poor customer service. I have never been humiliated like this in my life. I will never visit this bank branch again to do any transactions.
Aug 17th, 2023 -
Adam Lewis
My escrow account is completely screwed up right now because no one at this branch, or where they process mortgage payments, knows how to process an escrow only payment. The teller at this branch processed it as a regular payment even though I specifically told him we had changed insurance carriers and I needed to add money to the escrow account AND escrow payment was written on my check. The processing location in Hermitage processed the next attempt as a regular payment as well, despite including instructions to apply to escrow and escrow payment written on the checks, so we went to see a loan officer at the Ross location to have the payment changed to an escrow payment. Now one of the checks we sent has been applied to escrow and the other hasnt. Theres nothing on the statement showing me how they reconciled the change from regular payment to escrow payment, and the escrow is overdrawn because our new insurance billed it. I dont trust the balance is correct because of all this either. How do you keep a job at a bank when something as simple as an escrow payment is, apparently, impossible to understand and apply? Now I have to go back to the loan officer, by 4pm because somehow this bank is only open for 7 hours when most people are working, to attempt to straighten this out again. Ridiculous.
Aug 27th, 2023 -
Michele McIntire
Never once had an issue with this bank, or this branch. Excellent, personal service.
Dec 23rd, 2021 -
Devin
Nov 3rd, 2021 -
Tina Taylor
Jul 2nd, 2021
Contact Info
- (412) 369-0990
- Website
Questions & Answers
Q What is the phone number for First National Bank?
A The phone number for First National Bank is: (412) 369-0990.
Q Where is First National Bank located?
A First National Bank is located at 7475 McKnight Rd., Pittsburgh, Pennsylvania 15237
Q What is the internet address for First National Bank?
A The website (URL) for First National Bank is: https://locations.fnb-online.com/pa/pittsburgh/7475-mcknight-rd.
Q What days are First National Bank open?
A First National Bank is open:
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Q How is First National Bank rated?
A First National Bank has a 2.6 Star Rating from 7 reviewers.
Hours
Ratings and Reviews
First National Bank
Overall Rating
Overall Rating
( 7 Reviews )David A on Google
You won't believe l was at this bank today 09/05/23 Tuesday at about 3:15pm to do a wire transfer and l had to want on a staff (woman) who was on the phone for about 10min knowing that l was waiting on her for a business transaction. I had to leave the bank without doing my wire transfer. What a poor customer service. I have never been humiliated like this in my life. I will never visit this bank branch again to do any transactions.
Adam Lewis on Google
My escrow account is completely screwed up right now because no one at this branch, or where they process mortgage payments, knows how to process an escrow only payment. The teller at this branch processed it as a regular payment even though I specifically told him we had changed insurance carriers and I needed to add money to the escrow account AND escrow payment was written on my check. The processing location in Hermitage processed the next attempt as a regular payment as well, despite including instructions to apply to escrow and escrow payment written on the checks, so we went to see a loan officer at the Ross location to have the payment changed to an escrow payment. Now one of the checks we sent has been applied to escrow and the other hasnt. Theres nothing on the statement showing me how they reconciled the change from regular payment to escrow payment, and the escrow is overdrawn because our new insurance billed it. I dont trust the balance is correct because of all this either. How do you keep a job at a bank when something as simple as an escrow payment is, apparently, impossible to understand and apply? Now I have to go back to the loan officer, by 4pm because somehow this bank is only open for 7 hours when most people are working, to attempt to straighten this out again. Ridiculous.
Michele McIntire on Google
Never once had an issue with this bank, or this branch. Excellent, personal service.
Devin on Google
Tina Taylor on Google
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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