H&R Block

Accountant was literally counting on his fingers to do my taxes, which was immediately concerning. I lived in a different state than I worked for 3 months of the year and he gave me two different options to file. One where I owed thousands to my new state and the other where I owed zero. I asked for an explanation of which way was legal and he said both were legal. His further explanation didnt make sense, so he ended up telling me to leave because his next appointment was arriving and refused to file my taxes. I took time off work for this appointment and now have to go elsewhere with little time left. He also refused to provide a business card. I left crying.
Apr 8th, 2024

The 40th & Market (Uni-City District) location is by far a great H&R BLOCK location with helpful staff that is prompt with responses and able to provide the assistance that I was hoping for. It was better than expectations to be totally honest. I happened to be the one that was not prepared when it came to my documents and having to go do some virtual ground work to obtain from my employers. The staff was willing to be understanding, patient and without exaggerating... Literally, going above and beyond to make sure that I was satisfied for the most part. I am looking forward to visiting this specific location again in the years to come when it comes to TAX SZN.
Mar 27th, 2024

while the front desk receptionist is very nice, the office doesn't understand what an appointment is. I show up for my appointment and the "tax professional" comes out to say the appointment before me is taking longer than expected and I'll have to come back. The whole point of making appointments is to avoid this. Incredibly unprofessional, certainly wouldn't trust them to do my taxes.
Mar 12th, 2024

Apr 18th, 2023

Peggy, your employee is very courteous and knowledgeable as a tax preparer.
Jan 22nd, 2023