Professional Psychology Services
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250 S 17th St STE 101
Philadelphia, PA 19103 - 215-545-7800
Hours
Chamber Rating
-
IzzyWanShinobi
After a pretty traumatic experience in my life I decided that I needed to talk to someone. Having no experience with therapy I tried an online resource, and had a really bad experience. So I decided to check with my HCP and they gave me a list with this place and I gave them a call. They did eventually get back to me about a week later and had me fill out some financial forms. After another week I reached back out since I hadn't heard back and finally one of their Drs called me to do an initial intake. At the end of the intake she mentioned that it would be a zoom call and I mentioned I had a bad experience recently with online therapy recently. She got super upset, started telling me where she got her degree and how many years she had been practicing, etc. and was clearly offended. Said that she wanted me to see someone in person and that the office would call me back immediately. They never did. I realize that therapists are people too, but I feel like there should be a level of care put into the interaction with people who might really need some help across the staff. I wouldn't classify my situation as dire, but I would be horrified to learn that someone who may really need serious help was treated the same way I was. Not a big fan of negative reviews as they're subjective at best, but I would strongly caution anybody considering this place for any kind of substantive, empathetic or timely mental help.
Dec 4th, 2023 -
Angie Benitez
Jul 30th, 2022 -
Akash Banerjee
I started therapy with PPS a few months ago because they took my insurance and my deductible was supposed to be $0. About two weeks ago, I got a surprise phone call from PPS saying that there was some mistake, and that my deductible was actually $109 per session. I ended up having to pay $327 out of pocket for three 60 minute sessions. I'm not sure how the mix-up occurred (it might have been my insurance company's fault), but the sessions were definitely not worth $109.
Jun 22nd, 2021 -
Michele Yenis
Jul 1st, 2018
Contact Info
- 215-545-7800
Questions & Answers
Q What is the phone number for Professional Psychology Services?
A The phone number for Professional Psychology Services is: 215-545-7800.
Q Where is Professional Psychology Services located?
A Professional Psychology Services is located at 250 S 17th St STE 101, Philadelphia, PA 19103
Q What is the internet address for Professional Psychology Services?
A The website (URL) for Professional Psychology Services is: http://www.psychologyservices.com/
Q What days are Professional Psychology Services open?
A Professional Psychology Services is open:
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 9:00 AM - 9:00 PM
Q How is Professional Psychology Services rated?
A Professional Psychology Services has a 3.3 Star Rating from 4 reviewers.
Hours
Related Categories
Ratings and Reviews
Professional Psychology Services
Overall Rating
Overall Rating
( 4 Reviews )IzzyWanShinobi on Google
After a pretty traumatic experience in my life I decided that I needed to talk to someone. Having no experience with therapy I tried an online resource, and had a really bad experience. So I decided to check with my HCP and they gave me a list with this place and I gave them a call.
They did eventually get back to me about a week later and had me fill out some financial forms. After another week I reached back out since I hadn't heard back and finally one of their Drs called me to do an initial intake. At the end of the intake she mentioned that it would be a zoom call and I mentioned I had a bad experience recently with online therapy recently. She got super upset, started telling me where she got her degree and how many years she had been practicing, etc. and was clearly offended. Said that she wanted me to see someone in person and that the office would call me back immediately.
They never did.
I realize that therapists are people too, but I feel like there should be a level of care put into the interaction with people who might really need some help across the staff. I wouldn't classify my situation as dire, but I would be horrified to learn that someone who may really need serious help was treated the same way I was. Not a big fan of negative reviews as they're subjective at best, but I would strongly caution anybody considering this place for any kind of substantive, empathetic or timely mental help.
Angie Benitez on Google
Akash Banerjee on Google
I started therapy with PPS a few months ago because they took my insurance and my deductible was supposed to be $0. About two weeks ago, I got a surprise phone call from PPS saying that there was some mistake, and that my deductible was actually $109 per session. I ended up having to pay $327 out of pocket for three 60 minute sessions. I'm not sure how the mix-up occurred (it might have been my insurance company's fault), but the sessions were definitely not worth $109.
Michele Yenis on Google
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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