The Philadelphia Real Estate Company

I am currently living in one of this rental company's properties and I am extremely disappointed with their level of service, communication, and broken promises. It all began when a former employee promised me a garage if I re-signed my lease. I did so, believing that I would receive the garage, but as soon as she was fired, no one at the company seemed to have any knowledge of that promise. This has left me without the garage I was counting on and stuck in a lease I would have otherwise not renewed. To make matters worse, for the past two months, my electricity has been cutting out intermittently. This has been particularly challenging as I have a two-year-old child to care for. I repeatedly asked the company to contact PECO to resolve the issue, but they kept telling me they couldn't do anything about it. Eventually, I had to reach out to PECO myself, only to find out that no one from the rental company had even bothered to call. This lack of action has left me and my family dealing with flickering lights and power outages for months. The only time this company seems to care about their tenants is when rent is due. While the homes are beautiful, the management is terrible, and their broken promises have left me feeling trapped. I cannot recommend renting from them. Save yourself the frustration and look elsewhere.
Mar 19th, 2023

May 16th, 2022

Never got a reply to one of their "open" listings. Also Google street view is different from their listings.
Jan 29th, 2022

Ms. Donna goes well beyond her duties as leasing agent/property manager! She's professional, responsive, and even offers support after hours.
Sep 28th, 2021

To whom it may concern ; My wife and I been a long tenant here @ 6610 Germantown Avenue and since the very first day we moved in its been a nightmare with the constant noise 24/7 from the tenant children who are 1 yrs , 12 yrs , and 14 yrs of age . Weve made numerous complaints with the property manager/ PPD to NO avail . Nearly , nine months later and were still experiencing the same concerns . The property manager and office are aware about this matter yet havent did one thing to ensure everyone respect their neighbors by reducing the noise volume especially after hours due to people work schedules. Every time we call with a complaint the property manager keeping telling us the issue (s) are being addressed by their Quote on quote Legal team . At the end of of the day , my wife and I work hard everyday , two jobs and deserve peace , respect and comfort where we pay 2k plus each month to live here . No one should be subjected to noise every day , often nights 2 am from a child riding his bike , run back and fourth , pushing objects around , screaming/ yelling , crying , jumping off things which Baffles me because normal children are in bed during those hours . The mother works overnight and leaves the kids at home alone so there are NO adult supervision. When my wife and I first moved in the building we was assured that management are strict on noise levels after hours / traffic in and out the building. I have yet to witness them enforce any of the rules thats in our handbook . If this building had better management team it would be a great place to live , unfortunately they dont .
Feb 28th, 2021