Philadelphia Plumbing Services, LLC

Excellent, professional service on repairing heating system. Very affordable, would recommend.
Jan 4th, 2022

Nov 2nd, 2021

I would have loved the opportunity to review the service, but no work was ever performed. I called on 8/10 and was able to get an appointment for 8/23, with a window of 9a-11a. When no one called or showed up by 11:07a, I called the office to confirm that I was on the schedule for that day. Graham assured me that I was, and that he would try to get an ETA of the plumber (Julio). When I didn't hear back from him for another hour, I called again, and Graham simply said that he never heard back from Julio. No apology offered. I've now waited two weeks and wasted a day off from work for a job that never got done.
Sep 2nd, 2021

It now says that Philadelphia Plumbing Services (PPS) is "temporarily closed" (8/25/2021) and maybe my issues are connected with this closure. However, my experience with this company was terrible. They didn't show for the appointment (w/o giving any explanation) and didn't return calls. I made an appointment to install hook-ups for a dishwasher, washer, and dryer. A week before the appointment, my wife called to ask some minor questions. Scheduler Graham took down the questions, but neither called back nor had answers for my wife when she called back several days later. On the day of the appointment (our questions still hadn't been answered), no one had came during the arrival window PPS had given us. I therefore called for an ETA. Graham told me he that he would try to reach the plumber. When I hadn't heard back after 20 minutes, I called again and was told that the plumber was MIA and that it wasn't clear when he would arrive. The plumber never showed and I never heard back from anyone at PPS, not even the next day. Very, very strange experience. Wouldn't recommend.
Aug 25th, 2021

This review is based on what I was told over the phone verses what is listed on their website regarding their service areas. This is not a review regarding their plumbing services. I requested an exterior drain cleaning for an obstructed yard drain. I was told they don't service my philadelphia zip code. Their website states: "Philadelphia Plumbing Services, LLC is a Residential & Commercial Plumbing Company located in Philadelphia, PA. We service the plumbing needs for all of Philadelphia and surrounding areas". Apparently they do not service all of Philadelphia. They may want to update their website to reflect this policy.
Aug 24th, 2021