Jefferson Moss-Magee Rehabilitation – Castor Avenue

Feb 23rd, 2024

Dec 22nd, 2022

Oct 21st, 2022

Good experience, good service
Jul 23rd, 2022

Scheduling the appointment over the phone was great. However when I got to my doctors appointment the older white lady that sits at the front desk was extremely rude. I greeted her with my name and appointment time and she looked at me as if I was stupid. She questioned why I was having therapy and my surgery. However, I felt as though that was confidential information that was not privy to her nor the entire waiting area. She had an extremely nasty attitude and complained about servicing me the entire time. It was extremely unpleasant. They do not need her at the front desk at all. I started to leave to go to another location. However, I met my therapist and he was super nice, friendly, helpful, and pleasant. He is one of the very few reasons that I would come back. Also, there was a pattern of how she treated all of the Black patients. Lastly, insurance companies pay a great deal of money for their patients to be well taken care of and respected while visiting. Today, I was treated horribly by her. No one said anything to her about the way she was acting either. Thank you to the therapist and the man at the front desk that sort of swooped in and helped me with such a great, positive attitude.
May 25th, 2022