PNC Mortgage

One of my favorite branches to go to! Ive been going here for some time and Ive never met a teller with a bad attitude. They always have a line but never let their hard work ruin their day :) All the one star reviews saying they dont have change but are neglecting the fact the bank is attached to a business district with high foot traffic. Maybe go to somewhere less in the middle of everything for better personal business results.
Jul 26th, 2023

Thinking about getting a cash withdrawal here from your business account ...forget about it. The manager Davlas gave me every excuse on earth why I couldn't get my money & like a robot kept repeating "we can put in a request so you can have it next week ". But they will happily take your cash deposit in a sec. The teller Michelle at least was nice and tried to soften my frustration. Horrible service.
Jan 22nd, 2023

Seems weird to have one of your most expensive ATMs in the city in your branch location lol
Dec 20th, 2022

Very lame staff, only 1 out to 2 (total no. Of employees) work at any given point. Went first day for certified check the teller said she needs manager approval and he has left for the day(in the middle of the day). Went again next day, after taking all details and printing the check she said manager is in a meeting and needs to wait, stayed there for 45 mins no luck!! Ridiculous overall.
Jul 27th, 2021

Went as a customer to get 1 roll of quarters and was told by the manager that because I was not a business they wouldnt give me any. They have no problem taking my money as an individual but clearly we are of no value to them. If it werent for the 9th and walnut branch who gives coins to all customers I would end my 20 yr relationship with PNC and find another bank. Coin shortage or not once you start valuing businesses over individuals you are a failure of a community bank. Avoid this branch and PNC if you can.
Jun 16th, 2021