Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Chamber Rating

4.1 - (32 reviews)
24
1
0
0
7
Read Our 32 Reviews

Chamber Rating

4.1 - (32 reviews)
24
1
0
0
7
  • Zack Bond


    Mar 27th, 2024

  • Jonathan Donnelly


    Mar 24th, 2022

  • Natalie Barrett

    Ian was excellent, courteous and professional. He really helped us throughout this process and explain everything very well. We are very happy with our experience with Ian.
    Feb 21st, 2022

  • Cathy Goodwin

    I hope this is the same company - I was dealing with Loan Depot in California, with area code 949. I think it depends on your assigned processor or luck. My processor kept losing documents. I sent them tax returns and they hadnt opened them 3 months later. They kept asking for the same info over and over They asked my current mortgage co for a payoff balance before they had reviewed all my documents. The managers refused my request to transfer my loan to another processor. They did not return calls. The sales guy even tried to get involved. A totally screwed up mess. I am reporting them to the regulatory authorities - everything is documented - and would recommend that others do the same. We finally got it one - only 3 months! - with the help of a vice president. However, I just discovered that Loan Depot does not allow automated monthly payments. What century are we living in?
    Jan 9th, 2022

  • Andrew White

    This team was so incredibly helpful. I cannot thank them enough for everything they did to help us secure our loan.
    Oct 21st, 2021

Read Our 32 Reviews

About
loanDepot

loanDepot is located at 1515 Market St #1530 in Philadelphia, Pennsylvania 19102. loanDepot can be contacted via phone at 215-238-5680 for pricing, hours and directions.

Contact Info

  •   215-238-5680

Questions & Answers

Q What is the phone number for loanDepot?

A The phone number for loanDepot is: 215-238-5680.


Q Where is loanDepot located?

A loanDepot is located at 1515 Market St #1530, Philadelphia, PA 19102


Q What is the internet address for loanDepot?

A The website (URL) for loanDepot is: https://www.loandepot.com/branches/philadelphia-pa


Q What days are loanDepot open?

A loanDepot is open:
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM


Q How is loanDepot rated?

A loanDepot has a 4.1 Star Rating from 32 reviewers.

Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Ratings and Reviews
loanDepot

Overall Rating

Overall Rating
( 32 Reviews )
24
1
0
0
7
Write a Review

Zack Bond on Google

image

Business Response on Google Mar 31st, 2024
Hi, we're sorry to see that your previous experience deserved such a low rating. If you could spare a couple of minutes, we would like to hear what we could have done better. Please contact us at (215) 238-5680. All the best.

Jonathan Donnelly on Google

image


Natalie Barrett on Google

image Ian was excellent, courteous and professional. He really helped us throughout this process and explain everything very well. We are very happy with our experience with Ian.


Cathy Goodwin on Google

image I hope this is the same company - I was dealing with Loan Depot in California, with area code 949. I think it depends on your assigned processor or luck.
My processor kept losing documents. I sent them tax returns
and they hadnt opened them 3 months later. They kept asking for the same info over and over They asked my current mortgage co for a payoff balance before they had reviewed all my documents. The managers refused my request to transfer my loan to another processor. They did not return calls. The sales guy even tried to get involved. A totally screwed up mess. I am reporting them to the regulatory authorities - everything is documented - and would recommend that others do the same.
We finally got it one - only 3 months! - with the help of a vice president. However, I just discovered that Loan Depot does not allow automated monthly payments. What century are we living in?

Business Response on Google Aug 30th, 2020
Hi Cathy Goodwin – We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or [email protected].

Andrew White on Google

image This team was so incredibly helpful. I cannot thank them enough for everything they did to help us secure our loan.


Load More Reviews

Overall Rating

Overall Rating
( 32 Reviews )
24
1
0
0
7

Write a Review

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