Franklin & Poe
-
1817 Frankford Ave
Philadelphia, PA 19125 - 215-821-9402
Hours
Chamber Rating
-
Hal Irish
Great selection of selvedge denim!
Apr 3rd, 2024 -
jr 1114
I just want to say, these guys are fantastic. I ordered from them for the first time last week and couldnt be happier with the product, the packaging, and the price. Wonderful customer service. They even took the time to leave a personalized note in the box. These guys are truly the best.
Feb 26th, 2024 -
julio nieves
100% quality no doubt
Feb 20th, 2024 -
Justin Carson
Great selection of raw denim and other clothing. Staff was very knowledgeable and helpful. Will definitely go back.
Nov 7th, 2023 -
Jonathan Luptak
I bought one my first decent pair of jeans from here in 2017 and have been a loyal customer since. My experience with the shop has been an genuine mixed bag - the three-star headline doesn't capture the whole picture so read on! If you're reading this, you're probably in the market for new, higher end raw denim: this is the place for you. They stock a great selection of both house name and (slightly) lesser known brands at a range of price points. They really do a phenomenal job with their products - I've never walked in there and not bought or wanted to buy something. While this is primarily a denim shop, they do carry a similarly solid clothing selection - honestly, the curation is truly top notch. The buying experience has always been great - the in store experience is awesome. This is the only place within 50+ miles you can really try on decent raw denim so they could phone it in, but they don't! The atmosphere is good and low pressure. Staff are a bit of a mixed bag - I've had some really amazingly passionate, knowledgeable folks that educated me and introduced some of what later became my favorite styles/brands/fabrics and then others that were about what you'd get at a mall brand retailer. Where things turn south - and in my specific case, very south - is literally the second you walk out the door with your purchase. Service is just horrible - I've had every issue over the years: repair shop losing jeans, botched size exchanges, repeated (3-4) trips to fix the same issue, etc. Each one was explainable in insolation but taken together it's a pattern of systemic failure. I've never had a minimally acceptable service experience and, collectively, dealing with the service issues has cost large amounts of money and time. I wish I could give two ratings: the purchase and post-purchase experience because I would really give 5+-stars to the former and 0-1 to the latter. I think it says a lot that about the bright spots of this place that, despite consistently bad service, I'll continue to shop here for new jeans and recommend you do too as long as you're cautious!
Mar 31st, 2024
Contact Info
- 215-821-9402
Questions & Answers
Q What is the phone number for Franklin & Poe?
A The phone number for Franklin & Poe is: 215-821-9402.
Q Where is Franklin & Poe located?
A Franklin & Poe is located at 1817 Frankford Ave, Philadelphia, PA 19125
Q What is the internet address for Franklin & Poe?
A The website (URL) for Franklin & Poe is: http://www.franklinandpoe.com/
Q What days are Franklin & Poe open?
A Franklin & Poe is open:
Wednesday: 11:00 AM - 6:00 PM
Thursday: 11:00 AM - 6:00 PM
Friday: 11:00 AM - 6:00 PM
Saturday: 11:00 AM - 6:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: Closed
Tuesday: 11:00 AM - 6:00 PM
Q How is Franklin & Poe rated?
A Franklin & Poe has a 4.8 Star Rating from 65 reviewers.
Hours
Related Categories
Ratings and Reviews
Franklin & Poe
Overall Rating
Overall Rating
( 65 Reviews )Hal Irish on Google
Great selection of selvedge denim!
jr 1114 on Google
I just want to say, these guys are fantastic. I ordered from them for the first time last week and couldnt be happier with the product, the packaging, and the price. Wonderful customer service. They even took the time to leave a personalized note in the box. These guys are truly the best.
julio nieves on Google
100% quality no doubt
Justin Carson on Google
Great selection of raw denim and other clothing. Staff was very knowledgeable and helpful. Will definitely go back.
Jonathan Luptak on Google
I bought one my first decent pair of jeans from here in 2017 and have been a loyal customer since. My experience with the shop has been an genuine mixed bag - the three-star headline doesn't capture the whole picture so read on!
If you're reading this, you're probably in the market for new, higher end raw denim: this is the place for you. They stock a great selection of both house name and (slightly) lesser known brands at a range of price points. They really do a phenomenal job with their products - I've never walked in there and not bought or wanted to buy something. While this is primarily a denim shop, they do carry a similarly solid clothing selection - honestly, the curation is truly top notch.
The buying experience has always been great - the in store experience is awesome. This is the only place within 50+ miles you can really try on decent raw denim so they could phone it in, but they don't! The atmosphere is good and low pressure. Staff are a bit of a mixed bag - I've had some really amazingly passionate, knowledgeable folks that educated me and introduced some of what later became my favorite styles/brands/fabrics and then others that were about what you'd get at a mall brand retailer.
Where things turn south - and in my specific case, very south - is literally the second you walk out the door with your purchase. Service is just horrible - I've had every issue over the years: repair shop losing jeans, botched size exchanges, repeated (3-4) trips to fix the same issue, etc. Each one was explainable in insolation but taken together it's a pattern of systemic failure. I've never had a minimally acceptable service experience and, collectively, dealing with the service issues has cost large amounts of money and time.
I wish I could give two ratings: the purchase and post-purchase experience because I would really give 5+-stars to the former and 0-1 to the latter. I think it says a lot that about the bright spots of this place that, despite consistently bad service, I'll continue to shop here for new jeans and recommend you do too as long as you're cautious!
Overall Rating
Overall Rating
( 65 Reviews )Write a Review
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