Penn Outpatient Lab Perelman

Penn Outpatient Lab Perelman
  • 3400 Civic Center Boulevard , East Pavilion, 1st Floor
    Philadelphia, Pennsylvania 19104
  •   (267) 414-2605
  • Website
Yext Power Listing.

Hours

Sunday:
Closed
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
Closed

Chamber Rating

Verified Member
2.7 - (6 reviews)
2
0
0
2
2
Read Our 6 Reviews

Chamber Rating

Verified Member
2.7 - (6 reviews)
2
0
0
2
2
  • Jeanette Dougherty

    The girl drawing my blood was so rude & lazy..she wouldnt even get out of her seat to draw my blood & made me stretch my right arm over to her! Then when she asked me To verify my tubes I couldnt see cause There was a glare & I asked to see them when I was giving them back to her she ripped them out of my hand.. I said you dont have to grab them like that she just looked at me.. I think she was mad cause I wouldnt give her my left arm.. Im a Phlebotomist of 25 years & I work for Penn.. I never told her I was one or made her feel Intimidated but I would never Treat a patient the way she did..
    Apr 2nd, 2024

  • Loving Me

    My tech was good but the process is a headache to many lines and I had an appointment and still have to waited 30 minutes. Please make some changes.
    Mar 12th, 2024

  • Marilyn Bess

    I have some sympathy for the staff because this place is poorly designed, too small, understaffed (and it was before the pandemic). They dont let support people sit with the patients or go in the back. The staff are always angry. My sister has standing appointments and they always say they have no appointment for her although its in her portal. She has currently waited 45 minutes past her appointment and they are making her late for her next appointment. When patients have to wait in the hall because the waiting room is full, staff sit at their desks to call patients who cannot hear them. They get snotty if patients dont leap up and shout a response, which is hard for people who may be elderly or sick. If there is a helicopter landing at CHOP, no one can hear anything. There is no microphone or PA system. I submitted patient feedback and eventually received a response from a manager after I submitted feedback that no one responded. I spoke with the manager bur she wasnt interested in helping, just made excuses, cut me off, and rushed off the phone. So Penn knows about this problem and does not have a solution. Greatly appreciate what Penn can do and will always be grateful for how they helped my sister but Lab Services is not Penn quality.
    May 26th, 2023

  • Linda McCloud

    ITs convenient, not a long wait time, Nice nurses, I usually always go after I see my doctor there
    Oct 31st, 2022

  • Antonia Wroten

    The Perelman Center itself is wonderful however every-time I visit the Lab Services I have an issue. The Lab perhaps may need more staff and more efficient operation procedures. Staff is not personable at all and seem to be always in a state of irritation.
    Jun 18th, 2021

Read Our 6 Reviews

About
Penn Outpatient Lab Perelman

CORONAVIRUS INFO: Penn Medicine is dedicated to the health and safety of patients, their families, and our staff. Please visit our website for COVID-19 updates, including coronavirus FAQs, our visitation policy, and drive-thru testing.

Contact Info

  •   (267) 414-2605
  •   (215) 316-5151
  •   Website

Images

Questions & Answers

Q What is the phone number for Penn Outpatient Lab Perelman?

A The phone number for Penn Outpatient Lab Perelman is: (267) 414-2605.


Q Where is Penn Outpatient Lab Perelman located?

A Penn Outpatient Lab Perelman is located at 3400 Civic Center Boulevard, East Pavilion, 1st Floor, Philadelphia, Pennsylvania 19104


Q What is the internet address for Penn Outpatient Lab Perelman?

A The website (URL) for Penn Outpatient Lab Perelman is: https://www.pennmedicine.org/practices/outpatient-lab-perelman?utm_source=location-management&utm_medium=referral&utm_campaign=penn-medicine&utm_term=outpatient-lab-perelman&y_source=1_NDE5Nzk4Ny01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is Penn Outpatient Lab Perelman?

A Penn Outpatient Lab Perelman employs approximately 20+ people.


Q What days are Penn Outpatient Lab Perelman open?

A Penn Outpatient Lab Perelman is open:
Sunday: Closed
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: Closed


Q How is Penn Outpatient Lab Perelman rated?

A Penn Outpatient Lab Perelman has a 2.7 Star Rating from 6 reviewers.

Hours

Sunday:
Closed
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
Closed

Ratings and Reviews
Penn Outpatient Lab Perelman

Overall Rating

Overall Rating
( 6 Reviews )
2
0
0
2
2
Write a Review

Jeanette Dougherty on Google

image The girl drawing my blood was so rude & lazy..she wouldnt even get out of her seat to draw my blood & made me stretch my right arm over to her! Then when she asked me To verify my tubes I couldnt see cause There was a glare & I asked to see them when I was giving them back to her she ripped them out of my hand.. I said you dont have to grab them like that she just looked at me.. I think she was mad cause I wouldnt give her my left arm.. Im a Phlebotomist of 25 years & I work for Penn.. I never told her I was one or made her feel Intimidated but I would never Treat a patient the way she did..

Business Response on Google Apr 4th, 2024
Hi Jeannette,We take your concerns seriously. If you would like us to reach out to you directly, please provide your information at the link below. Be sure to include “Google Review” and information about your experience in the comment section. Thank you. https://www.pennmedicine.org/for-patients-and-visitors/patient-information/patient-experience/penn-medicine-patient-and-guest-relations-contact-form .

Loving Me on Google

image My tech was good but the process is a headache to many lines and I had an appointment and still have to waited 30 minutes. Please make some changes.

Business Response on Google Mar 18th, 2024
Good Morning,Thank you for sharing your experience at Penn Medicine. We’re sorry to hear that your wait time was longer than expected and understand your frustration. If you’d like us to contact you, please share your information at the form and mention “Google Review” and details from your experience in the comment section. Thank you. https://www.pennmedicine.org/for-patients-and-visitors/patient-information/patient-experience/penn-medicine-patient-and-guest-relations-contact-form

Marilyn Bess on Google

image I have some sympathy for the staff because this place is poorly designed, too small, understaffed (and it was before the pandemic). They dont let support people sit with the patients or go in the back. The staff are always angry. My sister has standing appointments and they always say they have no appointment for her although its in her portal. She has currently waited 45 minutes past her appointment and they are making her late for her next appointment.
When patients have to wait in the hall because the waiting room is full, staff sit at their desks to call patients who cannot hear them. They get snotty if patients dont leap up and shout a response, which is hard for people who may be elderly or sick. If there is a helicopter landing at CHOP, no one can hear anything. There is no microphone or PA system.
I submitted patient feedback and eventually received a response from a manager after I submitted feedback that no one responded. I spoke with the manager bur she wasnt interested in helping, just made excuses, cut me off, and rushed off the phone. So Penn knows about this problem and does not have a solution.
Greatly appreciate what Penn can do and will always be grateful for how they helped my sister but Lab Services is not Penn quality.

Business Response on Google May 16th, 2023
Good Afternoon Marilyn, We take your concerns seriously. If you would like us to reach out to you directly, please provide your information at the link below. Be sure to include “Google Review” and information about your experience in the comment section. Thank you. https://www.pennmedicine.org/for-patients-and-visitors/patient-information/patient-experience/penn-medicine-patient-and-guest-relations-contact-form .

Linda McCloud on Google

image ITs convenient, not a long wait time, Nice nurses, I usually always go after I see my doctor there


Antonia Wroten on Google

image The Perelman Center itself is wonderful however every-time I visit the Lab Services I have an issue. The Lab perhaps may need more staff and more efficient operation procedures. Staff is not personable at all and seem to be always in a state of irritation.


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Overall Rating

Overall Rating
( 6 Reviews )
2
0
0
2
2

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