The Family Practice and Counseling Network (FPCN)

Every time I have to call to make an appointment it takes over an hour, 70% of the time they hang up on me as soon as I get through and I have to try again the next day. The facilities are not well cleaned, the building is hard to find.
Feb 25th, 2024

Horrible trying to make appointments
Jan 17th, 2024

Can never get somebody on the line. Very limited in amount of information they know. Poor service.
Aug 8th, 2023

I had to remember why I left and couldn't now I do. I regret coming back here. I called to see if I could get the doctor to call me in something for my back on Halloween they told me I could not get a CALL back from not 1 of the many doctors there for 11 days. So u Im suppose to suffer for 11 days before I get a CALL. I'm so done and over this place. The receptionist could careless when I stressed the urgency.
Mar 12th, 2023

It seems like everybody that works there actually cares about you and how you're doing. Dr Patti, is the most incredible doctor I have ever dealt with. I cannot say she has a good bedside manner because it's more than that. Talking to her is like connecting with an old friend that you miss talking to. When my kids go in and say hi Dr Patti, the emotion in her expression is so genuine, and could never be faked. (Sometimes you see your eyes water up it's cute.) It's nice to know that not only is she my Doctor, but she's my friend. Now let me talk about the lady that runs the mat program. My goodness she's the bomb! When she talks to you, she's shoots it straight as an arrow. No mincing words with this lady and I completely admire and respect her for it. You know she's in charge from the jump and you are okay with it. When I had my first appointment, I could not find parking or locate the entrance. She actually came out of the building, came out of the parking lot, waved me down, and then had a car move so I could park. Who does that in this day and age? SHE DOES THAT WHO! It is so amazing there the whole family will be patients there in due time. It's not one of those places you see a different doctor every visit and they don't know you. It's the same doctor same people every time and they actually remember what you said to them the last time and the time before that. It's not uncommon for their first words to be high did you ever get to go do "#*$&:75$##" you mentioned last time you were here? WOW!
Dec 29th, 2022