Potted Perfection, LLC.

It was great to work with Potted Perfection. The are experts in their field, courteous and have the know how to make awesome planters. Highly recommend!
Oct 7th, 2023

Mindy was most personable and engaging. She came off both passionate and professional with regard to our landscaping and gardening.
Aug 24th, 2023

PLEASE DO NOT BOOK! THEY WILL TRY TO STEAL YOUR DEPOSIT. IN PROCESS OF TAKING THEM TO COURT.
Jun 8th, 2023

Mindy and Brandon were awesome to work with. They were extremely flexible, responsive and accommodating from the very first consult through the final Installation stage. Brandon has a gift and can transform any space no matter what size into a beautiful piece of art and incorporate any vibe you may have envisioned yourself. They are very flexible with pricing and are willing to work with whatever range you had in mind to spend. Our primary focus was greenspacing our roof with plants that we will be able to enjoy year round and we got just that and more. Cant wait to see how everything blooms this spring! Would absolutely recommend these two any day!! Service: Patio design
May 2nd, 2023

I was bait and switched and disrespected in multiple ways to the point of tears. I told them my budget was $10k to $12k for my little city yard and that I wanted a garden for my dog, and they told me what was doable. It sounded great and they seemed nice, so I signed the contract and paid my 40% deposit ($4,800). Then we scheduled the design meeting, and Brandon no-showed and I had to reach out to Mindy to reschedule. Then again. Then again. Three days in a row of no-shows before he came on the 4th day we scheduled it. Additional meetings throughout the process were rescheduled last minute, and Brandon showed up an hour late to one of them. When they delivered the design layout, it was for double my budget ($22,500). After weeks of difficult communication, it became clear that barely anything we discussed was going to get done for my budget, and there is no way to get your deposit back at any point, so I was stuck moving forward with the project. The definition of a bait and switch. My design preferences were ignored throughout the entire process and I ended up with a design that is not what I asked for even after clarifying in writing multiple times. At a certain point I just gave up asking for what I wanted and went with the design because it wasn't worth trying to communicate with them after being ignored so many times. On the first day of the installation I attempted to clarify things again, and sure enough, Brandon was going to install a smaller garden than previously agreed upon. After showing the written specifications that we had agreed upon for the dimensions again and bringing Mindy into it, Brandon agreed to install the garden as previously agreed upon. Then when I went inside, he used one of my empty plant pots to cover up my security camera, and a few minutes later he unplugged the camera altogether (and broke my plant pot in the process, which he never owned up to). Brandon was rude to me throughout the 3 days of installation, barely speaking to me or looking at me, and not even letting me know when he was leaving my house or coming back throughout the day. They brought extra items into my yard (like big rocks for the garden and an additional potted tree) to stage "after" photographs for their social media, and then removed the extra stuff once photos were done. Mindy told me this is "apart of the design Brandon sees". If they weren't able to do a nice design within my budget, why accept the job? When I told her I didn't like the idea of having extra things installed just for a photoshoot and then removed, she said "there's a particular way to go about things and trying to circumvent that will compromise the job." She also said "I am more than available to talk about this process and your constructive feedback upon completion". Their idea of "cleanup", which is part of the contract and included in their service, was to sweep and spray all the extra dirt and mulch from the project into the alley behind my house, as well as to sweep some behind my recycling bin for me to discover later (this is on camera). I also had to clean up all the dirt inside my house that was spilled. The yard is not what I asked for and not what they told me I'd get when I handed them the first $4,800 check. I never would have worked with them if they were honest about what they could do within my budget *before* I gave them a deposit and trapped me into the contract. They also didn't fully irrigate the garden and they didn't install a timer or splitter like they said they would. ***Reply to owner's response: I cried over being disrespected and bait & switched, not because I "begged you to come". I would have jumped at the chance to get out of the contract once it was clearly a bait and switch. Looking at your other 1 star reviews it seems you've had similar issues before. It's disappointing you're implying I put you in some kind of "danger" just to deflect responsibility from your actions and deceptive business practices. You're the one who unplugged my security camera, a strange thing to do if you feel you're in danger. Services: Yard designs, Garden design
Aug 24th, 2023