Sheraton Philadelphia University City Hotel

Chamber Rating

4.1 - (1755 reviews)
805
567
222
72
89
Read Our 1755 Reviews

Chamber Rating

4.1 - (1755 reviews)
805
567
222
72
89
  • Brandon Yang


    Apr 1st, 2024

  • J C

    Having trouble believing the number of 5 and 4 star reviews. The rooms are dingy and dark and not entirely clean. For some inexplicable reason the dominant colours are dark gold and dark brown for the room decor - wallpaper, carpets, curtains, etc. I have never been in a more depressing room. Everything scuffed and of questionable cleanliness. This hotel is nice only if you've never been to an even normal hotel. The staff were always pleasant and gave good service throughout, however - from front desk to cleaners, et al. The elevators are also constantly broken and a nightmare. I would avoid this place at all costs.
    Mar 13th, 2024

  • Spencer

    Nearby activities: University of Pennsylvania
    Mar 11th, 2024

  • Jethro G. Young Jr,


    Mar 10th, 2024

  • Jack Thackrah


    Feb 29th, 2024

Read Our 1755 Reviews

About
Sheraton Philadelphia University City Hotel

Stay steps from 30th Street Station at the modern Sheraton Philadelphia University City Hotel. Guests enjoy a seasonal outdoor pool, on-site Asian restaurant, access to over 11,000 square feet of meeting venues and modern rooms with campus views.

Contact Info

  •   215-387-8000
  •   (215) 387-7920
  •   Facebook

Brands

  • Sheraton

Languages

  • English

Payment Methods

  • AMERICANEXPRESS
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Sheraton Philadelphia University City Hotel?

A The phone number for Sheraton Philadelphia University City Hotel is: 215-387-8000.


Q Where is Sheraton Philadelphia University City Hotel located?

A Sheraton Philadelphia University City Hotel is located at 3549 Chestnut St, Philadelphia, Pennsylvania 19104


Q What is the internet address for Sheraton Philadelphia University City Hotel?

A The website (URL) for Sheraton Philadelphia University City Hotel is: https://www.marriott.com/en-us/hotels/phlus-sheraton-philadelphia-university-city-hotel/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0


Q How big is Sheraton Philadelphia University City Hotel?

A Sheraton Philadelphia University City Hotel employs approximately 20+ people.


Q How is Sheraton Philadelphia University City Hotel rated?

A Sheraton Philadelphia University City Hotel has a 4.1 Star Rating from 1755 reviewers.

Ratings and Reviews
Sheraton Philadelphia University City Hotel

Overall Rating

Overall Rating
( 1755 Reviews )
805
567
222
72
89
Write a Review

Brandon Yang on Google

image


J C on Google

image Having trouble believing the number of 5 and 4 star reviews. The rooms are dingy and dark and not entirely clean. For some inexplicable reason the dominant colours are dark gold and dark brown for the room decor - wallpaper, carpets, curtains, etc. I have never been in a more depressing room. Everything scuffed and of questionable cleanliness. This hotel is nice only if you've never been to an even normal hotel. The staff were always pleasant and gave good service throughout, however - from front desk to cleaners, et al. The elevators are also constantly broken and a nightmare. I would avoid this place at all costs.

Business Response on Google Mar 12th, 2024
Thank you for sharing your honest feedback. While we're glad you appreciated our friendly and attentive service, we're sorry that certain aspects of your stay weren't what you expected. We take your cleanliness concerns seriously, and we'll ensure our rooms are very clean and sanitized. On behalf of our team, we hope to have a chance to change your perceptions. Sincerely,Nicole RamamurthyHotel Manager

Spencer on Google

image Nearby activities: University of Pennsylvania

Business Response on Google Mar 11th, 2024
Dear Spencer, Thank you for rating your experience. We're glad our location was convenient for you, and in an effort to improve, we'd love to hear from you about the aspects of your stay that could have been better. It would be our pleasure to welcome you back in the future, so please consider giving us another chance to impress.Sincerely,Nicole RamamurthyHotel Manager

Jethro G. Young Jr, on Google

image

Business Response on Google Mar 20th, 2024
Dear Jethro G. Young Jr.,Thank you for your recent stay at the Sheraton Philadelphia University City and for taking the time to rate your experience. We look forward to hosting you again in the near future. Sincerely, Nicole A. Ramamurthy Hotel Manager

Jack Thackrah on Google

image

Business Response on Google Feb 18th, 2024
Dear Jack Thackrah,Thank you so much for your recent visit to the Sheraton Philadelphia University City and your 5-star rating of our hotel. We hope to welcome you back in the near future. Sincerely, Nicole A. Ramamurthy Hotel Manager

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Overall Rating

Overall Rating
( 1755 Reviews )
805
567
222
72
89

Write a Review

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