Philadelphia Gas Works

The photo is interesting that they show for PGW. I knew the man who owned that vehicle. He has passed now. So great to see that pic. PGW is ok. The service was good.
Apr 14th, 2023

Apr 2nd, 2023

They were closed had to go online
Feb 8th, 2023

We called there almost everyday and couldn't get through. When we finally did, we were on hold for an hour and then was disconnected. We called back and left oue phone number, and the call wasn't returned until 4:30pm. I know one thing, THEY BETTER FIND MY PAYMENT!!!!
Jun 19th, 2022

So thankful to be living somewhere that only has electric service now because PGW is the absolute worst utility company I've ever had to deal with. On multiple occasions a "billing error" has allowed PGW to remove 2-3x my bill from my bank account only to meet me with a response of "well, we can mail you a check that may not arrive for another 3 weeks." Not to mention that they will NEVER just catch this on their own, you have to be diligently watching your bank account to ensure they don't remove a 2nd or 3rd payment and then call them when you notice it. They will leave you behind with the pieces of trying to figure out how to make ends meet while they take their time resolving the issue and can offer nothing when pressed on what corrective actions they plan to take to ensure that these problems don't continue to persist. It's a shame that if you have gas service you're more than likely required to sign up with PGW, because all you're going to end up with is frustration, financial hardship, and high bills.
Apr 20th, 2023