Juniata Family Medical

I called explained to the receptionist that I had a walking pneumonia and it's been 8 weeks and that I still was coughing up some junk, she instructed me take a COVID test and call back afterwards, I called back and it seemed to get the run around, the next receptionist had me speak to a 3rd receptionist that said, we are booked until January, go to the nearest urgent Care, this is supposed to be my primary Care office, who I'm trusting with my life... I just went to ABC urgent Care on Friday Nov 9, around 12noon, a walk in, they took care of me immediately, gotta test and was told positive for strep throat, got antibiotics and waiting to see what happens next, Juniata threw me under the bus, if I could give less than zero I would, a negative number, what if I died
Nov 17th, 2023

Doctor Shah is the BEST! Same with the staff. They seriously care about my well being. Proficient at their jobs and empathetic. I would take a star off for trying to get through to the office but that's really Jefferson and not them. (Posted on 10-30-23)
Nov 6th, 2023

Always had great experience. DR.SHAH is the best
Oct 8th, 2023

Dr. Shah is great! The rest of the staff are cool as well except for the checkout lady. She seems all out of the place and lazy. She gave me a Doctors note with the wrong name. She wrote Kyla which is no where near Katelynn. How do you get a patients name wrong? Thats just being incompetent. You can tell she dont wanna be there either, she needs to get it together.
Aug 26th, 2023

Currently on hold for 30 minutes now. I have not even spoke to any representative yet. To have that many women working in the office, but not able to return or answer a phone is horrendous. I will be reaching out to higher management to get this issue resolved. I expect much more from a Jefferson Branch
Apr 23rd, 2023