Rite Aid

Please do better with your customer service. Some of us need prescriptions by a certain time. Every single time I call to refill my prescription, nobody answers the phone! Its gotten so bad, to the point to where I have called 3 times in a day, all at different times, for multiples days out of the week (I dont call during their lunch break, I call when they say they are open and available) I finally will get an answer after endless tries. When I contact my doctor, I will be switching pharmacies as soon as possible. Ive tried for a while not to complain, but I feel as if its gotten to be too much. Medications are important and needed by certain times. If I dont get mine because someone doesnt know how to answer a phone, thats honestly ridiculous.
Jun 4th, 2023

Awesome pharmacy store. Always stocked up. An awesome staff.
May 31st, 2023

This is one of the worse Rite Aid in Philadelphia. My fianc went to pick up his prescription they gave him the wrong medicine and he didnt realize until he got home. Called numerous times to no avail, no one answered and I stayed on the phone for 45 minutes straight to no avail. I even hit the corresponding number to speak with someone in the store to no avail. This is ridiculous and nobody should be subjected to this. I called the 800-rite-aid number and left a complaint, but this is ridiculous, I have been calling since 6:30pm and it is now 7:28 pm and there is still no answer. If I could rate this store a zero I would!!!!
Mar 31st, 2023

I love this Riteaid store at Oxford.The security gentleman thats there is always smiling and welcoming you to the store.The female supervisor is very nice always greeting everyone and asking if you need help with an item or checking for a price.
Feb 22nd, 2023

It has been multiple times. I call days in advance to fill my prescriptions because of how slow this pharmacy works. Example: I called Thursday to fill my Rx got a call back Sunday staying my order was ready for pickup. Today Monday I went to pickup my Rx and one was filled but the other was not. Girl refuses to fill them because they were going to lunch in 15 mins. Not that they didnt have it but because they were closing for lunch. When order was placed 4 days prior and I received the pickup confirmation call. WTH!
Feb 21st, 2023