Chamber of Commerce

      SEPTA Key Customer Service

      ( 362 Reviews )

      SEPTA Key Customer Service
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      Hours

      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.2 - (362 reviews)
      209
      83
      30
      11
      29
      Read Our 362 Reviews

      Chamber Rating

      4.2 - (362 reviews)
      209
      83
      30
      11
      29
      › ‹
      • Danette Williams


        Apr 2nd, 2024

      • Lawrence J Walker

        My key card was expired. I went in and got a new key card simple easy thank you SEPTA and it was free
        Feb 20th, 2024

      • Rebecca Nugent

        The broad Street line and the Frankford line both need cleaned badly. There is no staff and are filled with homeless people
        Feb 12th, 2024

      • Renee Simpson

        The customer service was very good
        Feb 3rd, 2024

      • frank thomas

        Worst public transportation in the country.. Employees are argumentative and standoffish - buses and trains are notoriously late if arriving at all and septa employees pride themselves on being nasty to the customers in which septa cares zero about...I'm resolute I'm not paying anymore fare and riding for free as I see everyone else does ..I tried to reload my card and was locked out for no reason..just a ploy to get extra money from a long time customer..Shame on you Septa , if you weren't operating as a monopoly I'm sure a competitor could and would take your deserving customers as your entity is highly undeserving of the patronage of the people of Philadelphia!
        Jan 26th, 2024

      Read Our 362 Reviews

      About
      SEPTA Key Customer Service

      SEPTA Key Customer Service is located at 1234 Market St in Philadelphia, Pennsylvania 19107. SEPTA Key Customer Service can be contacted via phone at 215-580-7800 for pricing, hours and directions.

      Contact Info

      •   215-580-7800

      Questions & Answers

      Q What is the phone number for SEPTA Key Customer Service?

      A The phone number for SEPTA Key Customer Service is: 215-580-7800.

      Q Where is SEPTA Key Customer Service located?

      A SEPTA Key Customer Service is located at 1234 Market St, Philadelphia, PA 19107

      Q What is the internet address for SEPTA Key Customer Service?

      A The website (URL) for SEPTA Key Customer Service is: https://www.septakey.org/info/contact-us

      Q What days are SEPTA Key Customer Service open?

      A SEPTA Key Customer Service is open:
      Wednesday: 8:00 AM - 5:00 PM
      Thursday: 8:00 AM - 5:00 PM
      Friday: 8:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 5:00 PM
      Tuesday: 8:00 AM - 5:00 PM

      Q How is SEPTA Key Customer Service rated?

      A SEPTA Key Customer Service has a 4.2 Star Rating from 362 reviewers.

      Hours

      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM

      Ratings and Reviews
      SEPTA Key Customer Service

      Overall Rating

      Overall Rating
      ( 362 Reviews )
      209
      83
      30
      11
      29
      Write a Review

      Danette Williams on Google

      image

      Lawrence J Walker on Google

      image My key card was expired. I went in and got a new key card simple easy thank you SEPTA and it was free

      Rebecca Nugent on Google

      image The broad Street line and the Frankford line both need cleaned badly. There is no staff and are filled with homeless people

      Renee Simpson on Google

      image The customer service was very good

      frank thomas on Google

      image Worst public transportation in the country.. Employees are argumentative and standoffish - buses and trains are notoriously late if arriving at all and septa employees pride themselves on being nasty to the customers in which septa cares zero about...I'm resolute I'm not paying anymore fare and riding for free as I see everyone else does ..I tried to reload my card and was locked out for no reason..just a ploy to get extra money from a long time customer..Shame on you Septa , if you weren't operating as a monopoly I'm sure a competitor could and would take your deserving customers as your entity is highly undeserving of the patronage of the people of Philadelphia!

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      Overall Rating

      Overall Rating
      ( 362 Reviews )
      209
      83
      30
      11
      29

      Write a Review

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