The Village at Chestnut Hill

I recently joined the Chestnut Hill Village community and its been a fabulous choice! The renovated units are luxurious and beautiful. The entire complex is well maintained, I don't think I've seen a piece of trash even once. The staff was super easy to deal with and moving in was a pleasure. Best of all are my outdoor dinners by the picnic areas, truly 5 star living!
Jul 3rd, 2023

The apartments are newly renovated, and have large sized windows. Closets are also big and the overall look and feel of the apartment is impressive. Granite countertops, nice color bathrooms. I love the open floor plan layout! Shoutout to property manager Jennyfer!!
Jun 25th, 2023

Our apartment is infested with mice and the leasing office refused to send an exterminator. We called last night and today. They told us that because we caught one they wouldnt be sending anyone for days because there probably wasnt anymore. We objected but they didnt care. We just found another in our bedroom. Do not lease here Update: Another mouse. This time in the kitchen.
Jun 10th, 2023

This complex has gone down in a big way! The rent keeps going up but they have a mice problem! They took up all the bushes and now its just empty space. Every day they have the same two people to cut grass and go around with the air blower. But there have been bugs coming in our apartment. This is crazy! The other management was a whole lot better at least there were no bugs or mice. The water was off for days at a time. The fire alarms go off randomly. The pool is never open. All they do is fake it like its really nice here! Do not move here unless you like extra fees and more fees plus now over flow of trash and mice!
May 31st, 2023

We have enjoyed living here since 2017; but recent high rent increases and unusually high utility charges have created a hardship for us. Our first few years here our rent increased by $50-$60 annually, but over the last two years our rent has increased by a total of $500. My wife and I are both seniors and and our only income is SS disability. This is now a hardship for us and others who are seniors, disabled, or both. At times we have to choose between buying enough food or our medications. We try to keep up; last month we were a little late because of the high utility bills , and we received a notice about possible legal action being taken against us, which we took to mean eviction proceedings would begin, even though our lease says that that would only take place if we were "habitually" late with the rent, and we have not been. Jaye, who works in the office, who is great, knows our situation but we understand that it is only so much that is within her power. We would hope that the owners would see our review and take into consideration those of us that are seniors and disabled. People and organization nowadays don't seem to want to help the seniors .We can be your best advertisement for future tenants if you could just show some consideration for people like my wife and I where rent increases have become a major hardship. Overall we like it here and would like to remain here and not have to worry about being evicted, or buying our food or needed medications. We understand that the idea is to make a profit, but we hope that the idea is to also provide good housing at affordable prices for everyone, showing that you care about your residents by listening to their concerns (especially seniors with disabilities) and "acting" on them. Showing that you care goes a long way. Good business builds good relationships, and those relationships can be your best advertisement. You show your tenants that you care and they are going to tell everyone! Your tenants are your best advertisement! Being seniors, moving is very difficult, and as I said in the beginning, we enjoy living here, we just hope that we are able to remain.
May 20th, 2023