Pep Boys

The guys at this shop are great! They are always friendly and willing to help. I'm a girl and we girls know how much we hate walking in for service at an auto shop bu ourselves but they are so nice and always explain everything to me. Their prices are also fair.
Mar 24th, 2024

Made an appointment to drop off my car for an oil change. Car was ready very quickly. Great customer service at this location
Mar 22nd, 2024

Very helpful associate
Mar 15th, 2024

Mar 14th, 2024

Not sure if it was a mistake or if it intentionally happened but these guys could have cost me the engine on my car (and they meticulously wrote in the invoice customer brought own oil and claims its to spec). I usually change my own oil so stuff like this doesnt happen, but at 10,000 mile intervals I bring it to a shop to keep up with carfax history. My car takes 5W-50 (right on the oil cap) but they were unfamiliar with my car. I brought my own oil/filter and was charged for labor. I currently have my car at a performance shop in Maryland having work done and get a call that both my oil filter and lug nut to the oil pan were loose to the point small amounts of oil were dropping while it was on the lift. Naturally these places have bad reputations for using unexperienced techs, but my GF lives 3 minutes walking distance and thought Id give it a shot. Well they wont be seeing me, my GFs car, or the Escape ST or 4Runner they regularly bring for service (at ridiculous rates). If you want your engine to blow, take your car here. They do not know what theyre doing.
Mar 4th, 2024